Hospital Administration Officer

Requisition No: 4170
- Executive Division: Operations
- Division: Cancer Cardiology and Specialty Medicine
- Program: Special Medicine
- Department: Medical Diagnostic Administration
- Enterprise Agreement: Varied Health and Allied Services, Managers and Ad
- Job Function: Administration & Leadership
- Project:
**Administration Officer, Medical Specialty Diagnostics, Full - time fixed term (12 months)**
- **Location**: Medical Specialty Diagnostics, Migrant Screening (MIGs) Program
- **Employment Type**: 1.0EFT, Full time, Fixed Term for 12 month period
- **Salary**: Classification Grade 1 (HS1)

**About the role**

Medical Specialty Diagnostics encompasses scientific specific services accross Respiratory & Sleep Disorders Medicine and Neurophysiology.

The fixed term administration role will work within Medical Specialty Diagnostics team to support the Migrant Screening Program at Western Health.

Throughout the 12-month duration, the role will be responsible for supporting the day to day tasks of managing referrals, coordinating clinics and relevant documentation in preparation for the MIGs clinic. In addition, the role will assist with data collection and implementation of new referral waitlist and management processes and other tasks as directed.

**Key responsibilities**:

- Data entry for referral, waitlist and clinic management
- Patient liaison and communication including incoming phone call enquiries
- Clinic bookings and associated administration support
- Post-clinic follow up administration support
- Other administrative tasks, as directed

**About you**:

- Previous administrative experience relevant to role
- Possess a high standard of written and verbal communication skills
- Work well within a team environment
- High level of organisation skills
- Ability to work in a fast paced environment

**Position Description**

**About Western Health**

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne's western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women's health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia's most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges. We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women's and Children's), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women's prison located in Ravenhall.

**Why join us?**

**Compensation and benefits**
- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

**Learning and development opportunities**
- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programs, including postgraduate studies and clinical education.
- Mentorship and career support.

**Community impact and inclusion**
- Make a meaningful difference in patients' lives through compassionate care.
- Join a workforce that champions diversity and inclusion.
- Engage in community wellbeing initiatives and groundbreaking healthcare research.

**Organisational culture and environment**
- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

**Ready to make an impact?**

If you're passionate about improving patient outcomes, improving processes and working in a fast-paced collaborative team, we'd love to hear from you. Simply click on the "apply" button and follow the prompts.
- If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying._

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