Welcome Desk Manager

1 day ago

Sydney, New South Wales, Australia W Hotels Full time

W Hotels Sydney, New South Wales, AustraliaJoin or sign in to find your next job Join to apply for the Welcome Desk Manager role at W HotelsW Hotels Sydney, New South Wales, Australia3 days ago Be among the first 25 applicantsJoin to apply for the Welcome Desk Manager role at W HotelsAdditional InformationJob Number Job Category Rooms & Guest Services OperationsLocation W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAPSchedule Full TimeLocated Remotely?
NPosition Type ManagementExplore an exciting new career path at W Hotels where your natural talent is celebrated.
W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.CURATING ORIGINALITY TAKES TALENTW Sydney located at 31 Wheat Road is hiring a Welcome Desk Manager.
Reporting to the Executive Assistant Manager of Rooms, this integral role will drive a guest-oriented mindset amongst the team and lead by example.
You will support the team in creating Whatever/Whenever moments for our guests and continuously striving for service that goes above and beyond.
Additional responsibilities include, but are not limited to;Performing day-to-day duties with passion and charisma whilst demonstrating outstanding communication skills;Driving W's Whatever Whenever Culture and Bonvoy Loyalty program;Assists the Welcome and Whatever Whenever Managers with all aspects of Rooms Division operations including business decisions and following W brand guidelines;Responsible for the smooth and efficient operations of the Welcome Desk;Ensures high standards of service that maximizes guests satisfaction;Extensive knowledge of guest services procedures, financial procedures, and

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