Student Welfare Officer

2 weeks ago

Sydney, New South Wales, Australia Times Academy Full time

Times Academy is looking for people who can adapt well with change and who can demonstrate initiative to proactively support our students, effectively communicate with academic and other essential stakeholders in the organisation.

You will be a multi-tasker, someone who can manage their workload in a fast-paced environment and above all a team player

**Responsibilities will include (but not limited to)**:

- Liaise with College Departments and external service providers
- Provide advice to students and staff and/or facilitate referral to College and student welfare services
- Provide first aid officer for the college in compliance with building safety and security systems.
- Manage maintenance requests, ordering of stationery, mail coordination, meeting organisation, catering and parking where required
- 1+ years' experience in an administrative or customer service function
- Excellent communication skills, written and verbal
- Demonstrated conflict resolutions skills
- Record Management and Data entry for new and existing enrolments
- Intermediate Excel and Word skills, ability to generate reports
- Excellent attention to detail
- Exceptional time management skills
- Initiative and ability to undertake analysis tasks pertaining to student data

**Desirable Criteria**:
**Working Knowledge with RTO Manager and PRISMS**
- *Knowledge of Australian Qualification Framework (AQF)
- RTO Standards 2015
- Department of Employment/ Education Services for Overseas Students (ESOS)
- Knowledge of the Department of Immigration and Border Protection (DIBP)
- Department of Education and Training and the National Code 2007*
- Experience in a VET Industry will be favourably received

Please send a copy of your CV to our HR Department.

Only shortlisted applicants will be contacted.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

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