Casual Call Centre Operator

6 days ago

Sydney, New South Wales, Australia Nielsen Full time

Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption.

Exciting opportunities exist for experienced call centre operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.

**About the Role**:

- Flexible evening work
- Dynamic and supportive team environment
- Possibility to build skills and experience other facets of the market research industry
- This is an office-based role at our office in Lane Cove.

**Responsibilities**:

- Call Centre Operators will utilize their organisation and communication skills to conduct surveys and quality control calls to maintain the integrity of the TV Ratings Panel.
- Calling new and potential panel members to ask them to take part in the TV Ratings panel.
- Maintaining good customer relations with panel members, helping to answer inquiries and solve panel-related problems and issues.

**Qualifications & Skills**:

- Call centre experience preferable
- Excellent communication skills
- An eye for detail
- Demonstrated problem-solving ability
- Adaptability
- Excellent work ethic
- A professional and organised approach to work commitments
- Commitment to providing excellent customer service
- Positive attitude

**Working Hours**:

- The shift timings initially will be from Mon-Thursday ( 5 p.m.9 p.m.), Friday ( 4 p.m. 8 p.m), Saturday (12 p.m. - 4 p.m. OR 1 p.m. -5 p.m.), Sunday ( 1 p.m. -5 p.m.)
- The positions will involve working to a fortnightly roster, with a minimum requirement of three shifts a week, which must include either a Saturday or Sunday.

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

LI-MS1

  • Call Centre Operator

    21 hours ago

    Sydney, New South Wales, Australia Allstaff Australia Full time

    Minchinbury Location- Great team spirit- Casual ongoing role $30.95 p/h**CALL CENTRE OPERATOR**YOU WILL DEFINITELY MAKE A DIFFERENCEMinchinbury Location** IMMEDIATE START **Allstaff Australia is seeking an experienced Call Centre Operator to work at an International Charitable Organisation on an ongoing casual basis on Monday to Friday 8am - 4pm. This role...

  • Call Centre Operator

    7 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Whyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a...

  • Call Centre Operator

    3 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Whyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a...

  • Call Centre Operator

    4 days ago

    Sydney, New South Wales, Australia Alexander Appointments Full time

    Up to $32 per hour + Super | 10am - 6pm- Horsley Park- ASAP Start | Career progression available**Call Centre Operator - Retail & Consumer**- **Up to $32 per hour + Super | 10am - 6pm**:- **Horsley Park**:- **ASAP Start | Career progression available****About the Company**Our client prides themselves on delivering a high-end service, specialising in courier...

  • Call Centre Operator

    2 days ago

    Sydney, New South Wales, Australia Nsw Health Pathology Full time

    **Employment Type**: Temporary Full Time up to 15 February 2026 with potential availability of ongoing employment**Position Classification**: Technical Assistant Grade 2**Remuneration**: $31.21 - $32.41 per hour plus superannuation**Hours Per Week**: 38**Requisition ID**: REQ579703**Location**: Sutherland Hospital**Applications Close**:**06 July 2025 -...

  • Call Centre Operator

    5 days ago

    Sydney, New South Wales, Australia Ashdown Consulting Full time

    $33-$39 p/h + super- 6 Month Contract- Parramatta**Call Centre Operator | 6 Month Contract | Up to $43.09 p/h Incl. Super**- $33-$39 p/h + super- 6 Month Contract- Parramatta**About the Company**A large NSW government organisation is looking for a Call Centre Operator to work within a great team environment. This is located in Parramatta on a 6 month...

  • Call Centre Operator

    5 days ago

    Sydney, New South Wales, Australia Manpower Full time

    Job description Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW.This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people...

  • Call Centre Operator

    1 week ago

    Sydney, New South Wales, Australia Manpower Full time $45,000 - $60,000 per year

    Job Title: Call Centre OperatorLocation: On-site, Regents Park, NSWEmployment Type: Full-TimeAbout the RoleWe are seeking a dedicated and customer-focused Call Centre Operator to join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to...

  • Call Centre Operator

    2 weeks ago

    Sydney, New South Wales, Australia Manpower Australia Full time

    Job Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW.This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...

  • Call Centre Operator

    7 days ago

    Sydney, New South Wales, Australia Manpower Australia Full time

    Job Title:Call Centre OperatorLocation:On-site, Regents Park, NSWEmployment Type:Full-TimeAbout the RoleWe are seeking a dedicated and customer-focusedCall Centre Operatorto join our clients amazing team in Regents Park, NSW. This full-time, on-site role is ideal for someone who thrives in a fast-paced environment, enjoys helping people or looking to kick...