Call Centre Operator

6 days ago

Sydney, New South Wales, Australia Buscojobs Full time

Whyalla Norrie SA 5608A casual position within Des's Whyalla Call Centre is now available for the right person.Join our friendly team that contributes towards providing a valuable service to your community.Opportunity to join a successful family-owned businessWork with a passionate and forward-thinking teamBenefit from full training and supportThis is a great opportunity for a motivated and customer service-oriented person to become a vital part of a growing team within a family-owned business.
Deliver a level of service that exceeds our customers' expectations and ensure customers receive professional and efficient service.Des's Group is a family-owned business with over 50 years of experience in personal transport.
It operates across various locations in SA, offering simple A to B transfer solutions, as well as tour options for corporate clients and backpackers.Due to continuous growth, we are seeking an experienced Call Centre Operator / Promotions Officer.Des's Group values its people and quality, providing a supportive environment for the right candidate to develop skills and gain experience through in-house training.
Our goal is to make starting work easy and enjoyable.Reporting directly to the Operations Manager, this position involves:Providing professional service aligned with company policiesExceeding customer expectationsFollowing smart working practices to ensure smooth daily operationsPromoting a positive company imageIdentifying and following up on lead opportunitiesBeing helpful, polite, knowledgeable, and resourcefulMaintaining a safe workplace in accordance with OHS policiesTo succeed in this role, you should have:Strong personal communication skillsHigh-level customer service skillsGood record-keeping abilitiesExcellent listening and communication skillsAbility to remain calm under pressureGood knowledge of the local areaProficiency in keyboarding and computer skills, including MS OfficeA proven safe driving recordThis is an excellent opportunity to contribute to the ongoing success of Des's Group.In return, you will be part of a family-owned business committed to developing its people.The Call Centre Officer role is rewarding and vital within our dynamic company.Please include a covering letter addressing the key criteria outlined in the job description when submitting your resume.If you are friendly, reliable, motivated, well-presented, and flexible with working hours, we would love to hear from you
Apply Now
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