Technical Account Manager

1 week ago

Canberra, ACT, Australia Real Time Australia Full time

Canberra 2600 - WFH & WFO
- Career progression opportunities Solution Consultant, Virtual CIO, Virtual CTO
- $140-180k base + super
- Are you a Technical Account Manager with a solid working knowledge of MS infrastructure and cloud business technologies?
- Are you looking for an exciting new opportunity to drive customer outcomes and grow your career with a supportive and inclusive team?
- This is an organisation who are committed to living their core values every day - being kind, being great, build trust, and effect change.
- They strive to create a workplace where everyone loves their work and feels supported in their personal and professional growth.- In this role, you'll be responsible for retaining, optimising, and growing our customers, while introducing new technologies and optimising service delivery
- What you need to be successful in this role:
- Balance of tech, commercial acumen and strong IQ/EQ for sales
- Excellent rapport building skills, ability to gain trust with customers and have a consultative approach to providing solutions
- Attitude to create and develop - be part of something that is growing, not all processes may be in place, but the support and encouragement to create and implement your ideas is
- Ambition and a drive to succeed

**Key Requirements**:

- Solid working knowledge of MS infrastructure and cloud business technologies: MS Servers, Office 365, Azure
NB: Not engineering or on the tools, you will need to be able to clearly articulate technical concepts of how, what, why and when to customers
- Commercial acumen: account management, project management, TAM, VITM, extensive stakeholder management internal and customers
- Strong presentation, attitude, and communication skills
- Experience in designing, implementing, and maintaining networks and infrastructure

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