Receiving Department

**Position Summary**

**Receiving Clerk** - Checks, counts, verifies, and documents delivered merchandise. Stacks merchandise onto pallets and wraps pallets in plastic wrap. Keys received merchandise into computer. Monitors all merchandise received and dispatched from the warehouse and all people entering and exiting the building through the Receiving Department. Assists in loading and unloading trucks. Follows proper safety and security procedures and standards.

**Return to Vendor Clerk** - Checks damaged, deleted, and defective goods to return-to-vendor inventory. Contacts buyers and suppliers, obtains supplier return authorisation for items, packages return-to-vendor items, and ships them out. Distributes, logs, collects, and keys destroyed merchandise sheets. Documents and tracks out-for-repair items. Follows proper safety and security procedures and standards.

**Forklift Driver** - Moves pallets of merchandise with a stand-up electric forklift/double jack from delivery trailers to receiving dock. Checks delivered merchandise against freight bill. Follows proper safety and security procedures and standards.

**Supervisor** - Oversees and directs warehouse shipping and receiving departments of the warehouse. Assists Receiving Manager in everyday running of area.

**Job Duties/Essential Functions**

**Receiving Clerk**:

- Sets dock restraints to lock trailer to receiving dock by pushing button and monitoring lights
- Monitors all merchandise into and out of the building
- Monitors all people entering and exiting the building through Receiving
- Maintains security of receiving access
- Opens, counts, and checks merchandise against freight bill; signs freight bill
- Communicates with buying staff to resolve receiving issues
- Scans merchandise using radio frequency (RF) gun to verify UPC and item
- Keys received goods into computer using RF gun and prints pallet tags and stickers
- Notifies Receiving Manager of any miss marked, damaged or mis-shipped items
- Prepares double-received goods for transport to floor/steel
- Stacks bed-loaded and merchandise from damaged pallet onto Costco approved pallets
- Assists in loading and unloading merchandise and pallets onto/off of trucks
- Assists in removing empty pallets and merchandise from the sales floor
- Cleans and clears receiving dock of any debris or safety hazard
- Follows proper Receiving and general safety and security procedures and standards
- Assists in other areas departments of the warehouse as needed
- Provides prompt and courteous customer service to members, employees, and suppliers

**Return to Vendor Clerk**:

- Distributes logs, collects, and keys destroyed merchandise sheets from all departments
- Keys salvage and salvage-for-credit merchandise with Inventory Auditor and staff-level Manager
- Ensures RTV inventory accurately reflects the RTV physical, return to depot, destroy for credit, salvage, salvage for credit, special handling, and out for repair inventories
- Documents and tracks out-for-repair items
- Organises and accurately processes RTV documents and key to system
- Keeps RTV inventory at a minimum by obtaining return authorisation and shipping merchandise to the approved destination while following guidelines for disposal of merchandise, agreed upon by buyer and supplier to receive the highest recovery rate possible
- Notifies management regarding supplier damage and destroy or shrink issues
- Cleans and organises the RTV area, secures lock-up items, follows all security procedures, and locks RTV when unattended
- Rewraps damaged merchandise for sale on the floor
- Learns other positions in the area and assists as needed
- Follows proper Receiving and general safety and security procedures and standards
- Assists in other areas of Receiving as needed
- Provides prompt and courteous service to members, employees, and suppliers

**Forklift Driver**:

- Operates stand-up electric forklift and electric pallet jack to move pallets of merchandising from inside delivery trailers to the receiving dock to be checked in
- Completes daily forklift safety checklist and follow safety procedures
- Checks to see that all truck wheels are chocked and dock lock is in place before entering the truck
- Changes out forklift batteries and hooks batteries up to battery charger
- Stacks non-palleted merchandise and merchandise from damaged or unacceptable pallets onto Costco-approved pallets
- Down-stacks and separates mixed item pallets for checking
- Counts and checks merchandise against freight bill
- Notifies Receiving Manager of any damaged or mis-shipped items
- Signs freight bill as the first receiver
- Wraps pallets of double received goods with plastic wrap and move into rows of stacked pallets for transport to the floor or steel by merchandising drivers
- Communicates with floor managers and merchandising Forklift Drivers to set priorities and determines pallet organisation
- Loads merchandise and empties pallets to be shipped out onto truck