Department Manager

2 weeks ago

Gold Coast, Queensland, Australia H&M Full time

Company Description

We are on the lookout for a Department Manager for our Robina store
- **
Make your mark within a leading global fashion company**:

- ** H&M is a place where you can express your full self & feel like you truly belong**:

- ** Fun collaborative and inclusive team environment**

As a Department Manager at H&M, you will spend 80% of your time where it all happens - on the shop floor. You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store. You act in line with our values, always with the mindset of everyone is a leader no matter what your role is at H&M, what you do is as important as how you do it.

A day in the life of a Department Manager at H&M
- Responsible for delivering exceptional customer service
- Promoting our Hello Member program to drive engagement, creating meaningful relationships and providing customer insight
- Collaborate with the store Visual team to create an inspiring and exciting customer experience
- Training and developing your Sales Advisor team through promoting our feedback culture
- Actively promoting our sustainability vision to both your team and customers

Your skills:

- Excellent interpersonal skills and a passion for providing exceptional customer service
- The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team
- Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fast-paced business
- The ability to analyze figures and formulate plans to maximize sales
- The motivation to drive ambitions and reach business & personal goals
- Previous leadership experience with proven sales success & team development (Ideally 1 year)

What's in it for you?
- Receive 25% off H&M and other H&M Group brands
- Freedom to dress to your personality and show off your flair for fashion
- Continuous learning and development opportunities within a global business
- Up to 26 weeks paid parental leave for eligible team members
- Inclusion & Diversity activities and training throughout the year
- Access to 24/7 wellbeing provider
- Sit back and relax on your break in our onsite amenities

Additional Information

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