Customer Service Officer

1 day ago Be among the first 25 applicantsPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department.
This role is a temporary position with potential for extension.
The Customer Service team is continually striving to improve its services to the community and to assist other service units to improve service delivery in a fast-paced, customer focused environment.About The RoleAs a Customer Service Officer, you will respond accurately to inbound customer inquiries and promptly address issues, questions and complaints with the goal of first point of call resolution.
Your responsibilities include processing applications, compiling requests for action by other departments, handling financial transactions and fluently navigating internal systems.Keys To SuccessMinimum 2-years experience working in a call centerPrevious Government experience in Local, State or Federal Government desirableBenefits of the Role:2-Month Contract + Likely ExtensionLogan, QLD$39.00 per hour + Super38 hours per weekNo Weekend Work - Monday to Friday – Rostered between 8am-5pmKey Responsibilities:Provide accurate and timely responses to customer inquiries and address issues effectively.Process applications, compile requests for action by relevant departments, and manage financial transactions.Ensure adherence to client's policies, procedures, and service standards while supporting continual improvement initiatives.About You:Ability to quickly and accurately navigate multiple systemsAbility to process high work volumes with a high degree of accuracyWell-developed interpersonal and written communication skills with a focus on the provision of quality customer service.
**** PLEASE APPLY WITH YOUR CV IN "WORD" FORMAT ****DUE TO AN OVERWHELMING NUMBER OF EXPECTED APPLICATIONS ONLY QUALIFIED CANDIDATES WILL BE CONTACTED, PLEASE DO NOT REACH OUT DIRECTLY ****Seniority levelSeniority levelEntry levelEmployment typeEmployment typeTemporaryJob functionJob functionGeneral Business, Administrative, and Customer ServiceIndustriesArchitecture and Planning, Government Administration, and Government Relations ServicesReferrals increase your chances of interviewing at Public Sector People by 2xGet notified about new Customer Service Officer jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 1 week agoBrisbane City, Queensland, Australia 1 day agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia A$60,000.00-A$65,000.00 3 days agoBrisbane, Queensland, Australia 1 month agoAdministration and Customer Service OfficerFortitude Valley, Queensland, Australia 1 week agoBrisbane, Queensland, Australia A$50.37-A$50.37 1 week agoBrisbane, Queensland, Australia 1 week agoSpring Hill, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoAdministration and Customer Service OfficerFortitude Valley, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 2 days agoCustomer Service Officer - IndooroopillyIndooroopilly, Queensland, Australia 2 days agoBrisbane, Queensland, Australia A$35.00-A$38.00 3 days agoBrisbane, Queensland, Australia 1 week agoMurarrie, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoCustomer Service Representative & AdministratorMount Warren Park, Queensland, Australia 3 weeks agoBrendale, Queensland, Australia 1 week agoMansfield, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 23 hours agoAspley, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoBrisbane Airport, Queensland, Australia 1 day agoBrendale, Queensland, Australia 2 days agoMount Warren Park, Queensland, Australia 4 days agoChermside, Queensland, Australia 2 days agoWe're unlocking community knowledge in a new way.
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