Customer Service Officer

2 weeks ago

Brisbane, Queensland, Australia Nutrien Ag Solutions - Australia Full time

Join to apply for the Customer Service Officer role at Nutrien Ag Solutions - Australia

1 day ago Be among the first 25 applicants

Join to apply for the Customer Service Officer role at Nutrien Ag Solutions - Australia

  • Customer centric position
  • Australia's leading Agribusiness
  • Darra QLD

Every day Nutrien Ag Solutions make an impact and help build a more sustainable and profitable farming industry. We're a local employer, with a local heartbeat, and global resources. So, you'll know you are part of something meaningful, making a difference to the lives of our customers and suppliers.

We are currently offering a great opportunity for a Customer Service Officer to join our stable and high performing Customer Service team in Darra QLD.

About the opportunity:

Reporting to the Customer Service Team Manager, your role will provide support to our broad network of Independent Customers. Duties include:
  • Ensuring prompt and accurate processing of customer orders
  • Handling customer calls, account queries, pricing requests and product enquiries
  • Resolving supply issues
  • Liaising with Supplier and stakeholder
  • Actioning credits
  • Other Ad Hoc administration duties

Your success in this role will be measured by:
  • The positive relationships you develop with our customers and your colleagues
  • Your ability to resolve customer issues promptly and accurately
  • The positive contribution you make to the achievement of team goals
  • Your support of the Nutrien Ag Solutions culture and values

About You:
  • You will have experience in providing excellent customer service and problem solving
  • Have experience or a passion for the agricultural industry
  • You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and "get the job done" in a fast-paced environment
  • You will be keen to learn all aspects of your role and our business
  • Previous experience using the SAP ERP and online portal systems will be highly regarded

Apply today

This job will remain posted until filled. In accordance with Nutrien Ag Solutions' policies, you may be required to undergo a pre-employment background check. While we appreciate all applications we receive, only candidates under consideration will be contacted.

Please note that unsolicited CVs or profiles will not be accepted, and Nutrien Ag Solutions will not be held liable for any that are sent through.Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesFarming

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