Customer Service Officer

2 weeks ago

Brisbane, Queensland, Australia MedHealth Full time

Company Description

MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. Additionally, Medilaw is an established premier international provider of independent medical opinions and specialist services, serving insurers, private and government employers, self-insured companies, and the legal profession.

We are seeking an enthusiastic and driven Client Services Officer with prior experience as a nurse, allied health professional, claims manager, practice manager, or skilled customer service administrator who might be seeking a change.

Reporting to the Customer Services and Reception Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team.

Job Description

Responsibilities will include but are not limited to:

  • Liaising with customers to plan and implement agreed services
  • Scheduling appointments
  • Maintaining busy inboxes with queries, appointments, and non-appointment services
  • Providing administrative and operational support to consultant practitioners
  • Providing information and advice to customers or prospective customers
  • Undertaking other tasks assigned to the Client Services team and supporting the greater team in general
Qualifications

To be considered for this role, you will have:

  • Demonstrated ability to provide excellent customer service
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work independently and within a group environment
  • A personal approach that is enthusiastic, friendly, and helpful
  • Strong prioritization skills with flexibility
  • Attention to detail
  • Computer literacy with proficiency in Microsoft Office (Word/Excel)

Medilaw offers an exciting and fast-paced team environment where client focus, team spirit, drive, and respect are key features. Our growing business provides opportunities for talented performers.

Additional Information

Why join us?

  • Corporate benefits including discounted health insurance, gym memberships, travel perks (car hire & hotel), novated leasing, salary packaging, employment assistance program, paid parental leave, and purchased leave
  • Employee referral program – be rewarded for recommending great talent
  • Thorough induction, ongoing mentorship, and tailored professional development plans. Career progression pathways as part of the broader MedHealth group of businesses.

You are welcome here.

Our fast-growing team of over 3,500 people across Australia values diverse life experiences, skills, and perspectives. We are an Equal Opportunity Employer, welcoming people with disabilities, including mental health conditions, from diverse cultural and linguistic backgrounds, the LGBTQI community, veterans, carers, and Indigenous Australians. We support accessibility needs throughout our recruitment process.

#J-18808-Ljbffr

  • Customer Service Officer

    2 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Maintenance Support Officer / Customer Service Officer - TownsvilleGovernment Opportunity AO3Great Hourly RateImmediate StartThe ClientA busy Government Department is looking for a competent and focused administration / customer service officer to join their call centre. The key to success will be your ability to multitask and problem solve in a fast-paced...

  • Customer Service Officer

    16 hours ago

    Brisbane, Queensland, Australia Torquejobs Full time

    1 day ago Be among the first 25 applicantsThis range is provided by torquejobs.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$35.00/hr - A$38.00/hrDirect message the job poster from torquejobsRecruitment Manager - Professional Division at torquejobsWe're seeking to appoint an experienced...

  • Customer Service Officer

    16 hours ago

    Brisbane, Queensland, Australia Public Sector People Full time

    1 day ago Be among the first 25 applicantsPublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department.This role is a temporary position with potential for extension.The Customer Service team is continually striving to improve its services to the community and to assist other service units to improve...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    Join to apply for the Customer Service Officer role at Public Sector People1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Public Sector PeoplePublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Public Sector People Full time

    Join to apply for the Customer Service Officer role at Public Sector People1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Public Sector PeoplePublic Sector People is recruiting for Multiple Customer Service Officers on behalf of a Local Government Department. This role is a temporary position with potential...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Language Services Pty Full time

    Join our in-house contact centre in this full-time ongoing role at our Bowen Hills Office.30th July, 2025Customer Service OfficerWith over 40 years' experience, Oncall is a leading provider of language services across Australia. Our team of interpreters and translators service thousands of bookings each week across 200 languages. We work in partnership with...

  • Customer Service Officer

    3 weeks ago

    Brisbane, Queensland, Australia Language Services Pty Full time

    Join our in-house contact centre in this full-time ongoing role at our Bowen Hills Office.30th July, 2025Customer Service OfficerWith over 40 years' experience, Oncall is a leading provider of language services across Australia. Our team of interpreters and translators service thousands of bookings each week across 200 languages. We work in partnership with...

  • Customer Service Officer

    16 hours ago

    Brisbane, Queensland, Australia Buscojobs Full time

    AUSREO Mount Warren Park, Queensland, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Service Officer - Yatala role at AUSREOAUSREO Mount Warren Park, Queensland, Australia2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer - Yatala role at AUSREOIntroduction :Ausreo is Australia's leading...

  • Customer Service Officer

    16 hours ago

    Brisbane, Queensland, Australia Hearing Australia Full time

    Customer Service Officer - Logan CentralJoin to apply for theCustomer Service Officer - Logan Centralrole atHearing AustraliaCustomer Service Officer - Logan Central2 days ago Be among the first 25 applicantsJoin to apply for theCustomer Service Officer - Logan Centralrole atHearing AustraliaHelp provide the latest best practice services for anyone who needs...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Nutrien Ag Solutions - Australia Full time

    Join to apply for the Customer Service Officer role at Nutrien Ag Solutions - Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Officer role at Nutrien Ag Solutions - AustraliaCustomer centric positionAustralia's leading AgribusinessDarra QLDEvery day Nutrien Ag Solutions make an impact and help build a more...