National Operations Manager Transport

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

About Us

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world. Our Grocery services include the provision of warehousing services and an integrated transport strategy interstate and intrastate for large supermarkets and retailers with a diverse product range.

The Role

Are you a dynamic, energetic, and driven professional looking to make a significant impact in the world of transport, distribution and logistics? Toll Global Logistics is seeking a highly motivated National Operations Manager to join our National team. This position is customer facing primarily based at Minchinbury with travel to other sites expected.

As the National Operations Manager, you will:

- Team Development & Leadership: Enhance the team's ability to meet KPIs and manage customer relations. Coach, mentor, and manage the operations team to maximize output.
- Budget Management: Participate in setting and meeting budgets, including forecasting.
- Operational Excellence & Safety and Compliance: Maintain high standards in customer service, safety, and environmental performance. Ensure all safety and legislative requirements are met.
- Customer Focus & Relations: Ensure a customer-first mindset across operations. Maintain a strong working relationship with key customers like Woolworths.
- Continuous Improvement: Develop initiatives for growth and innovation, and continuously improve business processes.
- Operational Efficiency: Ensure on-time delivery and cost-efficient operations.

What We're Looking For

If you're ready to bring your passion and expertise to a role where you can truly make a difference, we'd love to hear from you.
- Tertiary qualification in Logistics Management or Business or related discipline
- Proven experience in a similar role within the transport or logistics industry. Strong leadership and team development skills.
- Excellent understanding of budgeting, financial reporting, and cost management.
- In-depth knowledge of safety and compliance regulations.
- Exceptional customer service orientation & Strong communication and interpersonal skills.
- Ability to drive continuous improvement and innovation.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.