Outpatient Business Practice Improvement Officer

7 days ago


Brisbane, Queensland, Australia Queensland Government Full time

**About the role

Research, design and implement improvements in patient access to outpatient services across Metro North Hospital and Health Service Outpatient departments.

About you

Fulfil the responsibilities of this role in accordance with Queensland Public Service and the Metro North Hospital and Health Service (MNHHS) values.
Lead discussions within a complex organisational structure engage colleagues across the state-wide BPIO network to influence management of information management systems.
Actively participate in Hospital and Health Service (HHS) Outpatient Sub-Committees and provide high level advice pertaining to the operational management of Outpatient Services.
Collaborate with the General Practice Liaison Officers (GPLOs) and key positions within the HHS to ensure sustainable changes occur to current practices around outpatien

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
This work is licensed under a Creative Commons Attribution 3.0 Australia License.



  • Brisbane, Queensland, Australia Queensland Government Full time $104,000 - $130,878 per year

    **About the role Research, design and implement improvements in patient access to outpatient services across Metro North Hospital and Health Service Outpatient departments. About you Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values: Fulfil the responsibilities of...


  • Brisbane, Queensland, Australia Queensland Health Full time

    About the roleResearch, design and implement improvements in patient access to outpatient services across Metro North Hospital and Health Service Outpatient departments.About you- Respect - demonstrates interpersonal savvy, manages conflict appropriately, communicates effectively and balances the needs of all stakeholders with utmost respect to all people at...


  • Brisbane, Queensland, Australia beBeeImprovement Full time $99,500 - $145,800

    Role OverviewWe are seeking a seasoned professional to drive business practice improvement in our outpatient services.


  • Brisbane, Queensland, Australia beBeeLiaison Full time $88,000 - $99,500

    **Job Summary**We are seeking a highly skilled and experienced individual to join our team as an Outpatient Liaison Officer. In this role, you will play a key part in developing outpatient appointment schedules with various stakeholders to ensure seamless delivery of medical services. You will be responsible for liaising with healthcare professionals,...


  • Brisbane, Queensland, Australia Queensland Health Full time

    An exciting opportunity exists for an position that will provide in depth training support for administration across Outpatient Services. The Outpatient Training and Compliance Officer will operate with a high degree of independence in performing the duties of the position whilst maintaining open channels of communication.Sunshine Coast Hospital and Health...


  • Brisbane, Queensland, Australia beBeeRevenue Full time $120,000 - $150,000

    **Job Summary**The Outpatient Service Revenue Strategist will lead the identification of Own Source Revenue (OSR) opportunities for outpatient services, and develop effective work practices, processes, and systems to improve patient experience, medical officer satisfaction, and staff engagement while optimising OSR.This role reports directly to the Principal...


  • Brisbane, Queensland, Australia beBeeImprovement Full time $109,721 - $143,687

    Job SummaryWe are seeking a highly skilled Business Practice Improvement Officer to join our team. The successful candidate will be responsible for researching and designing improvements in patient access to outpatient services.About YouRespect: Demonstrate interpersonal savvy, manage conflict effectively, communicate clearly, and balance the needs of all...


  • Brisbane, Queensland, Australia Queensland Government Full time

    **About the roleThe position of Revenue Optimisation Manager, Outpatient Services will lead the identification of Own Source Revenue (OSR) opportunities for outpatient services, and develop and implement effective work practices, processes, and systems to improve the experience of patients, medical officers, and staff whilst optimising OSR.This role reports...


  • Brisbane, Queensland, Australia Chelsea Pearse Full time

    Band 6 Business Improvement Officer | Contract Until 30th June 2026 | Local Government Organisation Your new company Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Brisbane. We are partnered with a Local Government...


  • Brisbane, Queensland, Australia beBeeAdministrative Full time $85,000 - $110,000

    About the RoleWe are seeking an Outpatient Clinic Administration Officer to join our team. This role will provide administrative support for outpatients clinics, ensuring efficient and effective management of patient bookings and clinic operations.