Front Office Manager

1 day ago

Sydney, New South Wales, Australia Bai Communications Full time

Overview
Front Office Manager - 10 Month FTC (Full-time or Part-Time) at BAI Communications. The role is a 10-month contract based at our North Sydney head office. You will be the first point of contact for visitors and a positive first impression for those arriving onsite.
Responsibilities
Manage, organise and coordinate all front office operational duties to ensure organisational effectiveness and efficiency.
Act as the principal point of contact for guests, answer and screen phone calls, and handle enquiries.
Manage meeting room bookings for the head office; update and maintain records and databases in line with administrative systems and processes.
Handle mail, stationery and office supplies; weekly grocery deliveries; and other operations support as required.
Support building facilities by coordinating maintenance requests; liaise with tradespeople, building management and building security as needed.
Qualifications
Previous experience as a front office manager or receptionist; excellent people skills and customer service.
Strong organisational and proactive approach; able to coordinate and prioritise tasks effectively.
Comfortable working with MS Office products and databases; willing to support the business and colleagues.
Role Details
Role: Front Office Manager, 10-month FTC (full-time or part-time options available).
Location: North Sydney, Australia (BAI head office).
Start date: 1 October 2025. Open to full-time or part-time job share options.
Benefits & Culture
Inclusive culture with strong diversity, equity and inclusion initiatives, including a dedicated DEI strategy and engagement networks.
Gender pay gap reporting (3.7% median total remuneration for 2022–2023).
Personal and professional development through an established performance framework and LinkedIn Learning access.
Flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity/volunteer leave.
Wellbeing program including health insurance, life, TPD and salary continuance insurances, Employee Assistance Program and regular health checks.
Performance recognition and peer recognition programs.
Corporate rates and discounts and novated car leases through SG Fleet.
Referral program opportunities.
BAI Communications is committed to inclusion and belonging. If we can support you during the selection process with adjustments or an alternative application pathway, please contact recruitment(at)baicommunications.com.
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