Front Office Manager

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Join Our Dental Team as a Front Office Manager Location: Surry Hills Health Centre (just a 5-minute walk from Central Station).
Employment Type: Permanent Full-Time Hourly rate: Up to $35 per hour (depending on experience)We are seeking a highly experienced Dental Front Office Manager to lead the reception team at our busy Surry Hills Health Centre, located just a short 5-minute walk from Central Station.
About The Role This is a true leadership role - ideal for someone with prior experience managing the front desk operations of a dental practice who is ready to step into a key position in a respected, multi-disciplinary healthcare organisation.
If you're someone who thrives in a fast-paced environment, is confident in decision-making, and has a deep understanding of both patient care and operational efficiency, we'd love to hear from youWhat You'll Be Doing Managing and supervising all front desk operations for the dental team Leading a team of receptionists, including rostering, mentoring, performance feedback, and professional development Overseeing the effective scheduling of patient appointments to maximise utilisation Ensuring exceptional customer service delivery to patients and Health Fund members Handling financial reconciliation, reporting, and front-office compliance Driving improvements in front-desk workflows and patient experience Collaborating with the Dental Practice Manager and senior leadership to support practice-wide goals About you: Has at least 2 years of experience managing the front-of-house of a dental practice Has directly supervised or led a team of dental receptionists Is deeply familiar with dental appointment scheduling, financial reconciliation, and reception protocols Has advanced proficiency in Oasis or similar practice management software Possesses excellent communication skills and a professional, warm manner Has strong organisational skills and can multitask under pressure Understands the importance of both patient care and operational efficiency What we offer: Up to $35 per hour, commensurate with experience6 weeks annual leave No late nights A positive and supportive team culture in a values-driven not-for-profit organisation Opportunities for professional development and leadership growth A convenient central location close to transport, cafes and shops The chance to make a real impact in a high-quality, patient-focused practice Ready to take the lead?We are actively recruiting for this critical leadership role and are looking for the right candidate to start as soon as possible.
If you meet the criteria and are ready to bring your experience to a centre that values quality and collaboration, apply nowHow do I apply?Click APPLY NOW and send in your updated CV and an (optional) cover letter, telling us why you would be a good fit for the role.
Teachers Health values diversity and inclusion and encourages applications from people with diverse backgrounds including First Nations people, people with disability, people from diverse cultural and linguistic backgrounds, and people that identify as LGBTQIA+.
Applicants can request a reasonable adjustment at any stage during the recruitment process by getting in touch with jobs@teachershealth.com.au Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Health Care Provider Industries Insurance Referrals increase your chances of interviewing at Teachers Health by 2x Sign in to set job alerts for "Front Office Manager" roles.
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