Service Coordinator

3 days ago

Sydney, New South Wales, Australia Engineering Networks Pty Ltd Full time

Temporary Opportunity - 20 hours per week
- Support a mixed team or Lab and field-based technicians
- Castle Hill Location

**Service Coordinator**
- Phone-based Customer Service/Servicer Coordinator role responsible for day-to-day scheduling and support of Technicians in a Service-Based industry._

My client provides specialist services within the Electrical industry. They are looking for a driven Service Coordinator to allocate, manage and support a team of technical services specialists to ensure excellent customer service.

The role, office based in Seven Hills, will work as part of a dedicated multi-functional support team. This role is a part time opportunity 20 hour a week.

**About the role**:

- Proactive scheduling of a team of service technicians.
- Providing cost estimates to new and existing clients
- Management of job paperwork and closeout
- Booking travel-related requirements (motels, flights etc.)

**About you**:

- Prior experience in a role scheduling field-based specialists
- Excellent phone manner and good computer skills
- High-level organisational skills and ability to work in a fast-paced environment
- Ability to build rapport quickly

Prior experience in the Electrical or complimentary industry highly regarded.

This role is ideal for someone with a passion for timely service delivery and getting excellent outcomes. It requires strong communication, drive and a willingness to go above and beyond for your clients and employer. In return for your passion, dedication, and drive, secure a temporary opportunity in a supportive team with the possibility of future extension/development.

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