Customer Development Manager

Overview
Showcase your love for all things automotive and your sales skills by providing exceptional sales and service experiences for our trade customers.
Customer Development Manager – NAPA
NAPA
is Australia and New Zealand's largest and newest name in automotive aftermarket parts. We're on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we're accelerating Our vast national network delivers solutions in trade, industrial, wholesale and mining, and is proudly supported by 100 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares, and R&E Auto Parts.
Why our team loves working at NAPA:
Competitive salary + generous incentives for outstanding performance
Tools of Trade including late model vehicle, mobile phone & laptop
Sales & Product training
Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
We genuinely care about supporting you to reach your full potential and offer tailored 'Napa Know How' career opportunities linked to your personal development plan
A company-funded, professional uniform
Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
We're fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
Paid volunteer leave allowing you to give back to your chosen charity/community organisation
About the role
Customer Development Managers (CDMs)
report to a Branch Manager, and work closely alongside NAPA Branch Managers to build successful business relationships with target customers within their territory. With a sales focus, they work to proactively find solutions to customer problems and are responsible for the sales and gross margin performance of their territory.
Duties include:
Solve customer problems through consultation, relationship building, and understanding customer needs
Responsibility for sales and gross margin performance of your territory
Attend and participate in sales meetings, trade shows and training sessions
Achieve sales budgets
Developing new business (business development and account management)
Foster and drive a
culture of safety
by putting
safety first
, ensuring that we all make it safe & make it home
Safe driving behaviours
Note
: this role will require lifting, bending, climbing and safe driving.
Who we're looking for
An engaging, strong communicator, with sound negotiating skills
Solutions and service focussed
Track record in account management or business development
Thrive in a KPI driven environment
Sales and/or customer management experience (automotive industry preferred)
Ability to liaise and build relationships with customers and company stakeholders
Experience using CRM systems
A valid Australian driver's licence
A passion for all things automotive
Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY
To find out more about NAPA, please visit or follow us on socials.
GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at .
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC\'s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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