Ap Sem Product Application Specialist

7 days ago

Melbourne, Victoria, Australia Caterpillar Full time

**Career Area**:Marketing / Sales / Product Support
**JOB DUTIES**:Primary roles of the Product Specialist are to become an industry expert in areas of various products as required, manage and coordinate dealer and customer visits to support customer requirements and represent Caterpillar in local industry and trade associations programs. Responsible for monitoring industry and competitive trends to provide influence and represent Business Unit in NPI programs for product families.

Additionally, this position provides assistance on existing and potential customer issues and improvement measures within the industry. Assist dealers by supporting roll out of new products (e.g., products, parts, work tools, customer service agreements, other service products); configuration and utilization that provide the best solution for a customer; helping to create and promote programs that increase sales while maximizing price realization; develops required proficiency level in the specified foundation competencies and skills.

The top-level deliverables of this position are as follows:

- Development of dealer specialist(s)
- VET development
- NPI Training
- New Machine launch events
- Sales support on current products
- Competitive product knowledge and selling skills
- This position involves approximately up to 50% travel.

**BACKGROUND/ EXPERIENCE**:
Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network here.

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