Indigenous Australian Student Success Support Officer

$73,154 to $76,963
- Ongoing, full-time
- Both Gardens Point and Kelvin Grove campuses
- **Reference number: 25404**:

- ** Term**: Ongoing, full-time basis
- ** Remuneration**: $86,571 to $91,079 pa (HEW4) (inclusive of $73,154 to $76,963 salary pa, 17% superannuation and 17.5% recreation leave loading)
- ** Location**: Both Gardens Point and Kelvin Grove campuses
- ** Open to**:Aboriginal Australians and Torres Strait Islander people. For this position it is a genuine occupational requirement that it be filled by an Aboriginal or Torres Strait Islander person as permitted by and arguable under sections 25, 104 and 105 of the Queensland Anti-Discrimination Act (1991).

**Who are we looking for?**
We are seeking a Indigenous Australian Student Success Support Officer to join Oodgeroo Unit, Indigenous Australians, Chancellery Division.

The Indigenous Australian Student Success Support Officer is responsible for the provision of telephone and face-to-face assistance to prospective and current students, staff and the public as well as ancillary support for the day-today activities of the Oodgeroo Unit. The role covers the full range of reception and administrative duties. The position contributes to the Oodgeroo Unit in other ways, for example, by assisting to organise student orientations and/or providing support for events.

**About us**

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Established in 1991, The Oodgeroo Unit is QUT's Aboriginal and Torres Strait Islander student success unit, providing admission pathways and support for Aboriginal and Torres Strait Islander people.

The Oodgeroo Unit is responsible for and committed to ensuring pathways to higher education and the academic success of Aboriginal and Torres Strait Islander people.

This includes;
- assisting Aboriginal and Torres Strait Islander people to enter University
- providing our students with academic, personal, and cultural support throughout their degree
- providing a visible cultural presence at QUT
- promoting real world opportunities for our students.

Our main administration office is located at Gardens Point campus, with facilities at our Kelvin Grove student centre. On both campuses we have computer labs, places to study and work with tutors, and places to meet with other students. All Oodgeroo Unit staff are required to work across both campuses. The Oodgeroo Unit is situated within the Chancellery Division - Indigenous Australians Portfolio..
**What you need to succeed**
- Education, training and/or relevant experience equivalent to the completion of an associate diploma qualification in conjunction with subsequent relevant work experience.
- Proven success in providing high quality front-line customer services to a diverse customer base.
- Demonstrated digital literacy including the ability to use large corporate systems to input, access, extract and interpret data.
- Demonstrated ability to connect, collaborate and communicate with staff, students and stakeholders in a team-based environment to achieve quality outcomes.

**Life at QUT**

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

- A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
- Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
- Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super).
- Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
- Purchased Leave Scheme - up to 8 extra weeks.
- Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
- Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
- Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT.

**Belong at QUT**

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT