Venue Manager

1 week ago

Sydney, New South Wales, Australia The Star Entertainment Group Full time

We are currently looking for a **Venue Manager** wanting to join Black Bar & Grill, one of The Star Sydney's signature dining venues.

In this role, you will be responsible for the entire venue operation in partnership with the Executive chef, ensuring a positive and exciting environment where flawless delivery and execution of product excellence and service are paramount.

Black Bar & Grill is an award-winning restaurant presenting the finest steakhouse cuisine inspired by modern contemporary Australia and its seasonal produce.

Reporting to the F&B Operations Manager, the successful applicant will be responsible for daily operations of our exciting venue and lead from the front in delivering a world class experience. We are looking for a charming leader who can motivate and encourage the team to deliver an exceptional and personalised service to our guests whilst showcasing the absolute best produce Australia can offer.

You will be hands-on in your operational approach and be passionate about developing your career.

**Our Benefits**
- FREE buffet meal at Allawah our team member dining room
- 30% Discounts across award-winning restaurants and bars
- Discounts on accommodation in our luxury hotels
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Lifestyle discounts including gym memberships and laundry services
- Discounted staff parking every day including weekends and late nights
- Paid training, ongoing career development opportunities

**What your day to day looks like?**
- Impeccable standards of professionalism and a commitment to guest and team experience.
- Build a guest culture to continuously deliver a thrilling experience in line with The Star's Values
- Managing day-to-day operations, meeting the quality, standards, and expectations of the guests daily
- Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget
- Attract and develop talent and own the performance of your team

**What are we looking for?**
- Proven leadership experience and the ability to develop large teams including succession planning, retention, and growth strategies.
- Demonstrated ability in planning and resourcing people and products, performance management, controlling labour costs and operating expenses.
- Experience in developing productive relationships and managing and driving change.
- Experience in managing high-end award-winning restaurants, bars, or outlets.
- Flexible availability to meet the demands of a 24/7 business.

**Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.**

**Our Culture**
- The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace._

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