Servicenow Solution Design Lead

3 days ago

Melbourne, Victoria, Australia Bebeesolution Full time

Unlocking your potential as a ServiceNow Solution Architect means embarking on an exciting journey to lead the design and implementation of scalable, secure, and business-aligned solutions across various modules. As part of our dynamic team, you will drive RFP responses, conduct client workshops, and collaborate with cross-functional teams to deliver high-impact proposals that clearly communicate technical and business value.
Key Responsibilities
Lead end-to-end solutioning for ServiceNow-related RFPs, including requirement analysis, architecture design, effort estimation, and proposal development
Design and implement scalable and maintainable ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, and custom applications
Conduct client workshops and discovery sessions to gather requirements and present solution options
Collaborate with sales, delivery, pricing, and product teams to ensure solutions are feasible and aligned with business goals
Create high-impact proposal content that clearly communicates technical and business value
Engage with enterprise clients to understand strategic needs and tailor ServiceNow solutions accordingly
Ensure alignment with ServiceNow platform best practices and integration capabilities
Requirements
Extensive experience in architecting and implementing ServiceNow solutions across multiple modules
Proven success in leading ServiceNow solutioning for complex RFPs
Strong consulting background with enterprise client engagement
Experience in cross-functional collaboration for scalable and cost-effective solutions
Deep understanding of ServiceNow architecture and integration capabilities
Familiarity with Agile and Waterfall delivery methodologies
Solid grasp of ITSM/ITIL frameworks and alignment with ServiceNow
What We Offer
A chance to work with a global business and technology transformation partner helping organizations accelerate their dual transition to a digital and sustainable world
An opportunity to be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world
The ability to reimagine what's possible and unlock the value of technology to address the entire breadth of business needs
Join us to unleash your full potential as a ServiceNow Solution Architect

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