ServiceNow Solution Design Lead

5 days ago

Melbourne, Victoria, Australia beBeeSolution Full time $220,000 - $240,000

Unlocking your potential as a ServiceNow Solution Architect means embarking on an exciting journey to lead the design and implementation of scalable, secure, and business-aligned solutions across various modules. As part of our dynamic team, you will drive RFP responses, conduct client workshops, and collaborate with cross-functional teams to deliver high-impact proposals that clearly communicate technical and business value.

Key Responsibilities
  • Lead end-to-end solutioning for ServiceNow-related RFPs, including requirement analysis, architecture design, effort estimation, and proposal development
  • Design and implement scalable and maintainable ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, and custom applications
  • Conduct client workshops and discovery sessions to gather requirements and present solution options
  • Collaborate with sales, delivery, pricing, and product teams to ensure solutions are feasible and aligned with business goals
  • Create high-impact proposal content that clearly communicates technical and business value
  • Engage with enterprise clients to understand strategic needs and tailor ServiceNow solutions accordingly
  • Ensure alignment with ServiceNow platform best practices and integration capabilities
Requirements
  • Extensive experience in architecting and implementing ServiceNow solutions across multiple modules
  • Proven success in leading ServiceNow solutioning for complex RFPs
  • Strong consulting background with enterprise client engagement
  • Experience in cross-functional collaboration for scalable and cost-effective solutions
  • Deep understanding of ServiceNow architecture and integration capabilities
  • Familiarity with Agile and Waterfall delivery methodologies
  • Solid grasp of ITSM/ITIL frameworks and alignment with ServiceNow
What We Offer
  • A chance to work with a global business and technology transformation partner helping organizations accelerate their dual transition to a digital and sustainable world
  • An opportunity to be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world
  • The ability to reimagine what's possible and unlock the value of technology to address the entire breadth of business needs

Join us to unleash your full potential as a ServiceNow Solution Architect

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