
Loyalty Coordinator
1 week ago
To support and coordinate the planning, administration, delivery, ongoing improvement, and successful growth of Loyalty Programs for our Liquor team - Australian Liquor Marketers (ALM).
What you'll do
Manage administration of stores within the Loyalty platform (Salesforce Loyalty Management)
Assist with onboarding activities, including identifying any discrepancies within store product data
Liaise with internal teams on upcoming store Loyalty activation timings
Assist with setting up and reporting on Loyalty promotions
Provide exceptional customer service to both Loyalty members and retailers
Generate stakeholder loyalty reporting
What you'll bring
Great communication skills, including excellent written skills with a professional and friendly phone manner
Ability to prioritise and organise workload effectively
Customer service focus
Able to work independently
Be able to work within a small team and across multiple teams
Enthusiasm and a positive attitude
What we can offer you
We're BIG on flexible working
Supportive and engaging team environment
Ongoing Training and Development
An extra week of annual leave each year after 12 months of service
We're all about celebrating success, and we're proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.
At Metcash, we're the power behind an independent Australia. For almost 100 years we've been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we're Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we'll always be locals at heart.
So, roll up your sleeves and bring your best self to work, and we'll give you the support you need to develop a rewarding career and make your mark on the future of retail
Make your Mark
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