Loyalty Coordinator

2 weeks ago

Sydney, New South Wales, Australia Metcash Full time

To support and coordinate the planning, administration, delivery, ongoing improvement, and successful growth of Loyalty Programs for our Liquor team - Australian Liquor Marketers (ALM).

What you'll do

Manage administration of stores within the Loyalty platform (Salesforce Loyalty Management)

Assist with onboarding activities, including identifying any discrepancies within store product data

Liaise with internal teams on upcoming store Loyalty activation timings

Assist with setting up and reporting on Loyalty promotions

Provide exceptional customer service to both Loyalty members and retailers

Generate stakeholder loyalty reporting

What you'll bring

Great communication skills, including excellent written skills with a professional and friendly phone manner

Ability to prioritise and organise workload effectively

Customer service focus

Able to work independently

Be able to work within a small team and across multiple teams

Enthusiasm and a positive attitude

What we can offer you

We're BIG on flexible working

Supportive and engaging team environment

Ongoing Training and Development

An extra week of annual leave each year after 12 months of service

We're all about celebrating success, and we're proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.

At Metcash, we're the power behind an independent Australia. For almost 100 years we've been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we're Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we'll always be locals at heart.

So, roll up your sleeves and bring your best self to work, and we'll give you the support you need to develop a rewarding career and make your mark on the future of retail

Make your Mark

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