Client Intake Officer

3 days ago

Perth, Western Australia St Jude'S Disability Services Full time

Join a leading organisation within the strong Disability sector
- Excellent career progression opportunities are attached to this role
- St Jude's are one of Australia's fastest growing health care providers

**About Us**
St Jude's has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Western Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a direct result of the quality of the services we provide. Our significant experience in service delivery is reflected through 40 years of providing quality services and maintaining the highest of standards for our clients.

**About the Role**
The Client Intake Officer is responsible for liaising with new and prospective clients to assist them with accessing the appropriate St Jude's services within our disability services division. The role works closely with our marketing function to ensure that our services are being promoted in line with where the organisation has the most capacity to receive new referrals. The role is also focused on facilitating the prompt following up of new opportunities by other internal stakeholders and on guaranteeing that new and prospective clients have a positive experience throughout the service commencement process.
**Key duties include**:

- Managing and acting upon new and prospective clients in a first point of contact capacity
- Ensuring that service commencements are being undertaken in a timely manner for new clients
- Gaining an understanding of client requirements and recommending appropriate services
- Maintains and implements systems and processes for tracking client referrals and referral pipelines
- Providing regular reporting to internal stakeholders
- Working in conjunction with the marketing function to ensure business development material is in line with service delivery capacity

**This role is being hired on a permanent full time basis and is located at our central office in Belmont.**

**Skills & Experience**
**Key Requirements include**:

- Previous experience working within the NDIS is essential
- Previous experience working within sales/customer service/marketing is highly desirable but not essential
- Qualifications in fields relevant to the NDIS are highly desirable but not essential
- Possess or willing to obtain an NDIS worker screening check

**Culture & Benefits**
This role represents the opportunity to join a leading organisation within the Disability sector during a significant period of growth. You will be provided with a supportive and constructive environment which will position you to succeed. You will work closely with the rest of the management group in central office, a closely connected team. St Jude's has a strong track record of internal promotion and there is significant potential for career growth attached to this role and the organisation.

  • Client Intake Coordinator

    7 days ago

    Perth, Western Australia Clear Health Psychology Full time

    Client Intake Coordinator - Psychology PracticeAre you an empathetic person who is passionate about mental health?Are you looking for a rewarding client services position where you can help and beof service to people?Do you enjoy working in a supportive team?If you answered 'YES'…Join Our Growing TeamThe Role:Full –time 38 hours per week, Monday –...

  • Intake Officer

    3 days ago

    Perth, Western Australia Therapy Focus Full time

    Location:- Midland- Employment Type:- FT - Full-Time Temporary- Closing Date:- 30 Sep 2025**About us**- Join us at Therapy Focus, where everyday counts, impact lasts, and your unique contributions are celebrated. Therapy Focus is an established not-for-profit community service provider and a respected leader in the disability support sector. We are a values...

  • Engineering Graduate Program

    1 week ago

    Perth, Western Australia QTAC Guidance Officer Advisory Group Full time

    Why choose Engineering as a grad?Smooth-running infrastructure projects benefit both business and communities. As an engineering graduate, you will help clients plan, deliver, track, and maintain large-scale infrastructure projects, from sports stadiums to railways, often working in cross-functional teams. If you can see both the big picture and the smaller...

  • Intake/Engagement Coordinator

    2 days ago

    Perth, Western Australia Flexihome Care Full time

    We are excited to expand our team and are looking for a **Intake/Engagement Coordinator **to join us This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility, and understanding, with a mission to empower the vulnerable and people living with a disability.**FlexiHome Care** provides a wide...

  • Intake Officer

    6 days ago

    Perth, Western Australia Patricia Giles Centre Full time $60,000 - $80,000 per year

    About PGCNVThe Patricia Giles Centre for Non-Violence (PGCNV) is one of the leading providers of family and domestic violence services in the Perth metropolitan area. Supporting more than 5,000 Western Australian women and children last year, we provide crisis accommodation facilities and support, women's and children's counselling services and outreach...

  • Intake Allocation Specialist

    3 days ago

    Perth, Western Australia beBeeAllocation Full time $93,976 - $106,713

    Job Overview">We are seeking a skilled professional to fill the role of Intake Allocation Specialist. In this position, you will work closely with our team to provide operational support in the allocation of services to Australian Defence Force personnel and their families.">Main Responsibilities:">Review intake assessments and manage the regional...

  • Referral & Intake Manager

    4 days ago

    Perth, Western Australia Geelong Neuro Centre Full time

    **TEAM MEMBER BENEFITS**:- We ask our team members to give us their best, and we're committed to doing the same. That's why we offer extra benefits designed to make the most out of life.**_ Hover_**_ over or tap the titles below for more info._**0-100 ORIENTATION PROGRAM**:- To help you start, we have made an induction checklist where you'll see exactly what...

  • Senior Client Engagement Specialist

    1 day ago

    Perth, Western Australia beBeeEngagement Full time $28 - $33

    Job DescriptionWe are seeking a Senior Client Engagement Specialist to empower vulnerable individuals and people living with disabilities. This role is an incredible opportunity to make a meaningful impact.The successful candidate will be responsible for coordinating the client intake process, identifying support needs, and developing service plans. They...

  • Young Client Needs Assessment Officer

    4 days ago

    Perth, Western Australia Hays Full time

    Young Client Needs Assessment Officer required for a permanent NFP opportunity**Your new company**We are working with an established not-for-profit organisation who are looking for an experienced Client Needs Assessment Officer to join their growing team on a permanent basis. The Young Client Needs Assessment Officer is responsible for working with various...

  • Welfare Support Coordinator/ Intake Officer

    5 days ago

    Perth, Western Australia Ahanacare Pty Ltd Full time $75,000 - $80,000 per year

    Ahanacare is looking for an experienced and exceptional Welfare Support Coordinator/ Intake officer on aFULL-TIME basis to join our team at Morley, Western Australia, reporting to the Service Manager or Director.About AhanacareWe work directly with National Disability Insurance Scheme (NDIS) participants to help them live a more independent and fulfilling...