Despatch Coordinator

2 weeks ago

Brisbane, Queensland, Australia Queensland Government Full time

What you'll do
Manage a team of Despatch Officers to deliver a high-quality 3PL service to Central Pharmacy clients including but not limited to despatch, transport and reverse logistics.
Liaise and engage with internal and external stakeholders to maximise service quality for customers and ensure value for taxpayer funds.
Provide logístical support and advice to clients including but not limited to hospital order inquiries, urgent requests, and ETAs.
Serve as a skilled liaison, providing consultation, and negotiation with respective 3PL services and customer enquiries.
Develop, review and manage Transport Schedules utilising an electronic manifest system to ensure delivery timeframes are met including executing emergency logistics plans during cyclones/floods with third-party coordination.
Identify training needs and provide on the job training to Despatch Officers.
Collaborate with Operations Manager to determine scheduling priorities.
Ensure teams mandatory training, Chain of Responsibility Awareness Training and manual handling training is complete and up to date.
About you
**We are searching for someone with**:
Experience in the delivery and maintenance of high-quality transport services to clients.
Proven leadership experience that can achieve goals of the work unit.
Skills in the co-ordination of workflows processes and responsibility for quality of work output
Experience in guiding and training of others
Excellent communications skills that will support and build relationships within the team and clients using sound communication and interpersonal skills.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?

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