Assistant Front Office Manager

Assistant Front Office Manager The Star Brisba...
Rydges South Bank – Assistant Outlet Manager
Rydges is part of EVT, and being a part of EVT means believing in changing the game.
Why?
Because no one wants ordinary.
If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel.
Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels.
From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests.
Join our team of local heroes dedicated to enhancing every guest's stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities.
The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
As a key member of our Food & Beverage leadership team, the Assistant Outlet Manager will play a pivotal role in ensuring the smooth, efficient, and profitable operation of our venue.
Working closely with the Outlet Manager, you will lead by example, set high service standards, and foster a positive, guest-focused culture.
This full-time position is ideal for someone with a can-do attitude, exceptional attention to detail, and a passion for delivering outstanding hospitality experiences.
Previous experience in a similar leadership or operational role is preferred, but a genuine commitment to service excellence is essential.
Flexibility to work all shifts including PM shifts and weekends is required.
Key Responsibilities

• Oversee the daily operations of the designated Food & Beverage outlet

• Collaborate with other hotel departments to ensure seamless guest experiences

• Lead, motivate, and support a high-performing team

• Assist with recruitment, training, and development of staff

• Create and optimise rosters to meet service and budget targets

• Drive revenue opportunities through promotions and upselling

• Maintain cost control to maximise profitability

• Ensure compliance with service standards, policies, and legal requirements
Skills & Experience

• Minimum 2 years' experience in a similar hospitality or operational leadership role

• Proven ability to perform in high-volume, fast-paced environments

• Bar and barista skills highly desirable

• Strong organisational and time management abilities

• Experience in rostering, ordering, and stock control

• Proficiency with POS systems

• Exceptional interpersonal and communication skills

• Immaculate personal presentation and professionalism

• Current Responsible Service of Alcohol (RSA) certification

• Current Responsible Management of a Licenced Venue certification (desirable)
If you are passionate about hospitality, thrive in a team environment, and are ready to take the next step in your career, we'd love to hear from you.
Benefits & Perks

• Incredible team member discounts from your first day on-the-job

• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more

• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more

• Awesome winter and summer savings and discounts at Thredbo

• Rapidcareer growth opportunities through our EVT network

• Local community involvement, volunteering and charitable giving

• Australia and NZ's largest and most diverse experiences company
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