Lead Front Office Manager

2 weeks ago


Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $100,000

Are you ready to step up to a leadership role in a fast-paced hospitality environment? Our hotel is seeking an experienced Front Office Supervisor to join our team.

We offer a mix of hotel rooms and serviced apartments. With 70 rooms, we pride ourselves on exceptional guest service and welcoming atmosphere.

Key Responsibilities
  • Supervise the front office team across all shifts
  • Ensure smooth check-in/check-out procedures and resolve guest issues efficiently
  • Train, coach, and motivate front office staff
  • Manage reservations and coordinate with housekeeping and maintenance
  • Uphold guest satisfaction and property standards
  • Assist with administrative tasks and reporting as required
Requirements
  • Minimum 3 years of front office/hotel reception experience
  • Proven ability to lead and support a team in a fast-paced environment
  • Hands-on, can-do attitude with a passion for guest service
  • Strong organisational and communication skills
  • Familiarity with hotel management systems
  • Flexible availability, including weekends, mornings, and evenings
What We Offer
  • Full-time hours in a stable work environment
  • On-site parking
  • Staff meals provided
  • Opportunity to grow your career with a respected hospitality brand

Ready to take the next step in your hospitality career? Apply now with your resume and a cover letter outlining your relevant experience.




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