Electrification Appointment Setter

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Electrify your future
We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services.
Now, we're moving towards a sustainable future through electrification and investing in renewable energy-and we'd like you to join us.Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here.
You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning.Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.Join the change.
Electrify your future.About the role12 Month Fixed Term OpportunityThe Electrification Appointment Setter is part of AGL's Electrification & Innovation (E&I) team, helping Australians transition to a cleaner energy future.
E&I develops sustainable, scalable products and explores new ideas that can transform how people live for generations to come.In this role, you'll boost sales efficiency by contacting warm leads, identifying those most likely to convert, and scheduling high-quality appointments for the sales team.
Your focus is on ensuring a smooth handover and maximising conversion opportunities, directly contributing to AGL's growth across the residential and SME customer base.What you'll be doing:Engage and Qualify Leads - Respond promptly to customer inquiries, assess fit against predefined criteria, and nurture interest through professional follow-up.Drive Sales Conversion - Schedule high-quality appointments that align with sales team availability, ensuring leads are well-prepared for handover.Collaborate for Success - Work closely with the sales team to refine handover processes, share feedback, and maximise conversion outcomes.Maintain Accuracy - Keep detailed and accurate records of interactions, appointments, and outcomes in the CRM.Optimise Processes - Continuously improve outreach scripts and workflows using performance data and feedback to enhance efficiency.About you:Excellent communication skills for engaging with customers over the phone.Knowledge of solar energy systems, storage solutions, EV and/or EV chargers - preferred but not essential.Strong problem-solving skills and experience in resolving customer issues over the phone.Demonstrated experience achieving team and individual performance metrics for call centre operations.At AGL, we offer a wide range of benefits including:Flexible working options including hybrid work.Discounts on energy, telcos and solar plans.Participate in Energise - our reward & recognition program.Play an active role in our diversity & inclusion initiatives.
*Benefits may change over time and vary based on role type and location.Inclusion at AGLAt AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community.
AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose.
To learn more visit: is proud to be a WORK180 Endorsed Employer for All Women.Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team.
Candidates submitted by an agency without approval will not be considered by AGL.LocationDocklands VIC 3008Job Family GroupAdministration - Support - ServiceSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesUtilitiesReferrals increase your chances of interviewing at AGL by 2xGet notified about new Appointment Setter jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia A$37.13-A$37.13 3 weeks agoMelbourne, Victoria, Australia 4 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia A$37.13-A$37.13 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoBranch Customer Service - Epping Area - Expression of InterestMoorabbin, Victoria, Australia A$65,000.00-A$75,000.00 1 month agoMelbourne, Victoria, Australia 23 hours agoMelbourne, Victoria, Australia 2 weeks agoLaverton North, Victoria, Australia 1 week agoCustomer Solutions Coordinator - Home Services (6-month contract)Southbank, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoBentleigh, Victoria, Australia 2 weeks agoGuest Experience Expert - Service ExpressMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 2 weeks agoNotting Hill, Victoria, Australia 5 days agoHoppers Crossing, Victoria, Australia 2 weeks agoCustomer Service - Accounts Administration Melbourne - Northern SuburbsCustomer Service Specialist - Car Seat InstallerSouthbank, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 5 months agoMelbourne, Victoria, Australia 2 days agoRichmond, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 weeks agoFootscray, Victoria, Australia 3 days agoExpression of Interest- Guest Experience AttendantMelbourne, Victoria, Australia 5 months agoEssendon Fields, Victoria, Australia 5 days agoWe're unlocking community knowledge in a new way.
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