Appointment Setter

3 weeks ago


Melbourne, Victoria, Australia Choice Energy Full time

Role: Lead Generator / Appointment Setter (Outbound Cold Calling)

About Us
Choice Energy is a leading Australian Energy Management Consultancy group, we aim to empower clients by providing them with expert advice, innovative energy solutions and unrivalled support, delivering enhanced economic and environmental outcomes for Australian businesses. With years of industry experience we leverage commercial relationships to pass on savings to our customers all over Australia.

About the role
Due to continued company growth, we are seeking an energetic, hard working individual with previous lead generation / appointment setting experience (outbound phone sales experience highly advantageous) for our energy efficiency team.

As an integral part of the team your duties will include but not be limited to:

Researching and Identifying Leads
- Use tools like LinkedIn, industry directories, Google Search, Google Maps, CRM Databases, other relevant web search / prospecting tools experience is advantageous
- Analyse market trends and customer profiles to target ideal prospects
- Qualify leads based on defined criteria (location, industry, company size, budget etc)
- Build pipeline of new prospects

Outreach and Initial Contact (Outbound Calls)
- Make cold calls and introduce Choice Energy services, assess prospect's interest and qualify leads as per our defined criteria
- Schedule meetings or calls between prospects and sales reps, Google Calendar navigation and data entry experience essential

- Analyse customer objection handling skills and adjust call strategies to improve results
- Measure and track your own personal call performance, make personal KPI targets

Qualifying Leads
- Asking criteria based key discovery questions to determine prospect needs, budget, level of authority and timeline
- Rate leads and prioritise based on readiness to buy

Data Entry and CRM Management (Salesforce)
- Record all lead interactions on our in-house CRM system, previous Salesforce experience or similar CRM operating systems essential
- Keeping lead data up-to-date, well written and organised for follow-up calls by you and our sales team

Collaborating with Sales and Marketing Teams
- Provide feedback to marketing on lead quality or campaign performance
- Coordinate with sales teams to ensure smooth handoffs and follow-ups
- Share insights about prospect's needs and objections
- Participate in Choice Energy events, trainings and brainstorming activities

About You
You must be passionate in finding new leads and making outbound calls (previous cold call experience is a must). Must have a "hunter" mentality. Have professional / sound writing skills. Have the ability to think outside the box, be creative and able to adjust on the fly while on the call. Have previous experience in objection handling. Must be willing to unlearn and adapt to new processes. Must be willing to be coached, apply new learnings and strive for success. Experience in working towards KPI management and a numbers-based approach is essential, with a growth mindset and team-focused attitude. OTE $100k

What's in it for you?
- Working with and getting coached by some of the very few top sales team and mentors in the industry
- Get rewarded and recognised for your hard work
- Ongoing coaching and mentoring
- Positive and vibrant work culture

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:How many years' experience do you have in telesales? How many years' experience do you have as an appointment setter? Which of the following statements best describes your right to work in Australia? Do you have lead generation experience? Do you have experience in a sales role? Do you have experience in a cold calls sales environment? Which of the following Customer Relationship Management (CRM) systems do you have experience using? What's your expected annual base salary?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

What can I earn as an Appointment Setter

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