Workforce Administrator

1 week ago

Adelaide, South Australia Claro Disability Services Full time

Join Claro Disability Services as a Workforce Administrator with hands-on responsibility for rostering accuracy, payroll validation, and system adoption.

**Who we are**:
Claro Disability Services is a leading provider of disability services across Australia. Our name comes from the Latin word "to brighten" - and that's exactly what we're here to do: enable our clients and our people, to shine.

We provide outstanding, customer-focused disability services that support independence, care, and wellbeing at home and in the community.

**The Opportunity**:
We are looking for a proactive **Workforce Administrator** to join our Adelaide team. Reporting to the Head of Workforce Operations, this role is key to ensuring accurate rosters, payroll integrity, and compliance. You'll also be at the frontline of employee engagement - supporting our staff with targeted training, wellbeing checks and guidance in using our workforce management systems.

This is a hybrid role, based in our Adelaide CBD office, with two days per week working from home. We also offer a 9-day fortnight, giving you genuine work-life balance.

**Key Responsibilities**:

- Auditing rosters to ensure accuracy and proactively resolving issues.
- Validating payroll outcomes, identifying and correcting discrepancies before pay runs.
- Monitoring employee attendance and clocking, making supportive outbound calls, checking wellbeing, and providing training when needed.
- Supporting inactive employees back into the workforce through targeted engagement.
- Promoting best use of AlayaCare and workforce processes, guiding employees to improve roster adherence and compliance.
- Providing ad hoc reporting and support to the Workforce Planning team.

**What you'll bring**:

- Demonstrated experience in award compliance and rostering principles.
- Strong analytical and reporting skills, with proficiency in Microsoft Excel.
- Excellent customer service and communication skills, able to build strong relationships with staff and stakeholders.
- Meticulous attention to detail, with the ability to manage multiple tasks.
- Experience with workforce management systems (AlayaCare highly regarded).
- Experience in the aged care or disability sector is an advantage.

**Additional Requirements**:

- Current National Police Check
- NDIS Worker Screening Check
- Evidence of current work rights in Australia

**What's in it for you**:

- Friendly team environment with a great community care spirit
- Employee Assistance Program for staff and their families
- Access to the Fitness Passport providing discounts and offers to well known fitness and lifestyle brands.
- An opportunity to work a 9-day fortnight for genuine work-life balance
- Hybrid working model (2 days per week working from home)

**How to apply

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