Medical Receptionist/Patient Booking Agent

2 days ago

Sydney, New South Wales, Australia I-Med Full time

Immerse yourself in the vibrant atmosphere of our Prince of Wales Hospital clinic, where we're currently seeking a talented and dedicated Medical Receptionist to become an integral part of our team. This is not just a job; it's an opportunity for a fulfilling long-term career.
We are currently seeking a positive and passionate permanent part time Medical Receptionist to join our team in Chatswood and Dee Why due to a staff promotion
- Split role working as a front desk Medical Receptionist and Patient Booking Agent.
- Permanent part time position working 2 days a week (preferrably Tuesdays and Thursdays but flexible),
- Shift times between 8am - 5:00 pm. Each shift is 7.5 hours, and we provide your roster approximately four weeks in advance.

Reporting to our supportive Area Office Supervisor, you will play a vital role in providing high-level reception duties and administrative services. Your commitment to delivering professional, caring, and friendly services to our patients, referrers, and customers will be greatly appreciated.
As a Medical Receptionist, you'll play a vital role in delivering top-notch reception and administrative services. You'll provide professional, caring, and friendly care to our patients, referrers, and customers.

**When you choose I-MED, you gain**:
A collaborative and professional work environment.
Competitive remuneration package.
Career advancement opportunities with our continued growth.
Commitment to your health and well-being, including an employee assistance program.
Employee benefits like paid parental leave and discounted health insurance.
An innovative and respectful clinic environment focused on excellence.

**Key responsibilities**:
Drive high-quality reception and contact center services.
Efficiently manage appointments for excellent customer service and clinic efficiency.
Deliver exceptional customer service and patient care.
Develop strong relationships with patients, referrers, staff, and managers.

**Key qualifications**:
Previous experience as a medical receptionist and call centre professional (desirable).
Ability to handle high call volumes with ease.
Initiative, willingness to learn, and excellent interpersonal skills.
Autonomy and ability to thrive in a team environment.

At I-MED Radiology, we operate over 250 clinics and perform 6 million patient procedures annually. Our network of 350 doctors and 4,000 staff ensures exceptional service across all clinics. Join us on our journey to become the most respected medical imaging specialists in the world.
Discover new opportunities and join us on the journey to become the most respected and trusted medical imaging specialists in the world.

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