Medical Receptionist

3 days ago

Sydney, New South Wales, Australia Austral Medical Centre Full time

_**Austral Medical Centre-**_**We offer Opportunities for career growth, a diverse and comfortable culture, and a collaborate team**

Austral Medical Centre provides a wide range of services for its patients. It aims for the best healthcare practice, committed to provide a continuous and high quality care to all patients and is known for the great care we take with clients and employees alike.

**The job will consist but not limited to**:

- Greet patients, use a friendly tone of voice and show empathy.
- Safeguard patients' confidentiality
- Answer incoming calls and respond to patients' enquiries
- Successfully manage the appointment book of doctors, allied health professionals and nurses.
- Confirm allied health appointments by calling Medicare and check patients' eligibility
- Register patients according to established protocols
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ensure patient information is accurate including billing information and maintain and manage patient records
- Inform patients of medical office procedures and policy
- Maintain and manage patient records
- Schedule hospital admissions, tests, scans and outside appointments for patients
- Process payments (cash/EFTPOS), provide receipts, receipt-off remittance when received and keep record of all payments and receipts.
- Faxing, scanning documents and save them in patients' files
- Maintain a good communication with all team members especially other receptionists
- Maintain the desk clean and neat
- Maintain stock of forms and office supplies
- Deal with incoming and outgoing post
- Perform environmental cleaning at the end of each day and between patients when necessary (consultation rooms and reception desk)
- Provide a summary at the end of each day to list what has been done successfully and what is pending.

**Successful applicants must have**:

- relevant previous reception experience.
- advanced Microsoft Office and typing skills
- strong communication and interpersonal skills
- strong organisational skills and attention to detail.

CANDIDATES WITH NO EXPERIENCE SHOULD NOT APPLY.

**Job Types**: Part-time, Casual

Pay: $25.00 - $28.00 per hour

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- Fixed shift

Supplementary Pay:

- Overtime pay
- Penalty rates

**Experience**:

- Medical receptionist in a GP clinic(in Australia): 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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