Customer Support Officer

1 week ago

Adelaide, South Australia Persolkelly Full time

**PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.**

Seeking an additional 4 Customer Support Officers to work within Employment Services.

The purpose of this role is to complete customer service and associated administration to support job seekers along their journey to find meaningful employment. You don't need industry experience, but you do need strong admin skills, great customer service and to be reliable.

Our Client, an Australian based not-for-profit company specialise in providing employment services and community services in Osborne Park.
- Customer Support Officer (Employment Services) Kilkenny
- Location: Kilkenny
- Salary: $60-70k + super
- Start date: Immediate start

This a full time role (8.30am - 5pm, Monday to Friday with one hour lunch)

**Your primary responsibilities will include**:

- Booking appointments with customers
- Formatting resumes
- Engaging with customers on a day-to-day basis
- General office administration duties

**About You**
- Minimum 12 months experience working in an Administrative/ Customer Service office-based role
- Exceptional communication skills and ability to multitask
- Proactive and organised with the ability to learn quickly
- Ability to utilise initiative and problem solve
- Experience with Microsoft Office suite
- Good experience with objection handling/ complaints management

**Essential**:

- Be able to pass a police clearance
- Must have the ability to hold a MyGovID account (Australian recognised identity document + Medicare)

**Who are we**

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

**So it's over to you. If you would like to join our team, please APPLY now.**

**To learn more about working with PERSOLKELLY, we encourage you to visit our website.

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