Rental Coordinator, Corefleet Melbourne

6 days ago

Melbourne, Victoria, Australia Sime Darby Motors Full time

**Job Details**:

- Reference #- 47101- Location(s)- Melbourne- Expertise- Administration- Job level(s)- Experienced- Work type(s)- Permanent- More details (document)

With a network of branches across WA, QLD and NSW, Corefleet has become a supplier of choice in the provision of light commercial vehicle rental, lease, including set-up and maintenance, for the mining, oil and gas and civil construction sectors.

A new position now exists for a Rental Coordinator to work in our Melbourne - Noble Park Branch. This position will be the primary day to day point of contact for all customer requirements.

What's on offer:

- A competitive salary package
- Eligibility to participate in an annual incentive scheme
- Access to employee benefits account including discounts on groceries, electronics and more
- Access to Employee Assistance Program
- Access to an annual Health and Wellbeing reimbursement program
- Permanent full time position - Monday to Friday
- Company uniform
- Great team environment

Reporting to the Regional Manager, the key responsibilities include:

- Ensuring superior customer service is achieved
- Monitoring, tracking and organising fleet availability on a daily basis
- Completing all pre and post-rental procedures
- Ensuring the contract paperwork is accurately completed
- Inspecting the returned vehicle and completing the necessary reports
- Discussing damage and missing items with the customer and resolving the matter before finalising the contract
- Liaising with the Regional Manager and National Sales team members for any major customer interactions and transactions
- Assist the Business Development Manager - VIC with monthly reporting
- Performing administration duties as required

We are looking for an individual who has previous experience in customer service or administration. Additionally, the position also requires the following:

- Excellent communication skills
- Ability to learn, understand and effectively sell the products and services of the business
- Sound computer literacy skills
- License to drive manual vehicles (C class)
- Knowledge of the vehicle industry and/or rental industry would be advantageous

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

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