Desktop Support Technician

1 week ago

Melbourne, Victoria, Australia Racv Full time

Melbourne, Victoria | RACV Head Office
- 12 months Fixed Term Full Time | Be part of a diverse and supportive team
- Competitive Salary | Discount on RACV Products

**Great things start here**

Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we're proud to be there for every Victorian. Whether it's on the side of the road, a trip down the coast or inside our stores, we're in the community and a big part of their everyday. When you join the journey at RACV, you'll find more than just a job. It's your chance to be part of something bigger.

**About the Opportunity**

The Desktop Support Technician focuses in providing a responsive end user and infrastructure support capability for the RACV members and customers. We are looking for someone who's ready to deliver a high level of customer service in technical support.

**This could be just the right role for you**

You will be providing a high-quality customer service, including keeping all customers up to date on the progress of their incidents and requests and providing technical guidance to customers as well as escalating unresolved issues in a timely manner.

**What you'll need to be successful**
- A tertiary level degree in technology, computer science or equivalent
- ITIL certifications
- Excellent technical skills, particularly within the Microsoft stack
- Excellent verbal and written communication skills
- Strong influencing and negotiation skills
- The ability to clearly articulate and describe technical concepts to non-technical people

**The RACV difference**

You'll make a difference. We're invested in making your work meaningful and relevant. As employees, our benefits make us customers too, meaning your work has a direct impact on your own brand experience. Guided by our values and commitment, that care isn't just in our work, but extends to doing good for those around us.

**Application process**

Submit your CV.
- Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
- How to apply:
- If you have **NOT** registered with our Online Application System, you can begin your Application

  • Desktop Support Technician

    2 weeks ago

    Melbourne, Victoria, Australia Rex Technologies Full time US$3,000 - US$5,000 per year

    Roles & responsibilities:Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage...

  • It Desktop Support Technician

    1 week ago

    Melbourne, Victoria, Australia Hays Full time

    IT Desktop Support Technician job available at MSP | Melbourne CBD | Permanent | ASAP start**Your new company**A growing Managed Service Provider headquartered in Melbourne CBD requires a Desktop Support Technician to join its IT Operations team for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment,...

  • Desktop Support Technician

    7 days ago

    Melbourne, Victoria, Australia Robert Half Full time

    Advance your career and become exposed to some of the latest technologies with one of the nation's leading health & community service providers.**The Company**Our client is a highly respected company and a leader in the health & community service provider industry. They are looking for your brilliant skill as a Desktop Support Technician. If you're a...

  • Desktop Support Technician

    2 weeks ago

    Melbourne, Victoria, Australia Rex Technologies Full time

    **Roles & responsibilities**:Desktop Technician will provide day to day localRequired Technical Skills- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting.**Functions include**:- Windows 10-11, Microsoft Active...

  • Skilled Desktop Technicians Wanted

    1 week ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $77,787 - $133,322

    Desktop TechnicianWe are seeking skilled Desktop Technicians to support our infrastructure and enable successful outcomes.Key Responsibilities:Organize workflow, make decisions within defined parameters, and seek guidance when required.Perform maintenance, troubleshooting of desktops and associated components using supplied instructions and tools.Acquire and...

  • Desktop Support Engineer

    2 weeks ago

    Melbourne, Victoria, Australia EIL Global IT Solutions and Services Pvt Ltd Full time $104,000 - $130,878 per year

    Key Responsibilities Include: Provide technical support either by phone, remote access or deskside visits as needed Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support Smart Hands and Feet support if required Management inventory of new and replacement equipment;...

  • IT Desktop Support

    2 weeks ago

    Melbourne, Victoria, Australia Maurice Blackburn Lawyers Full time

    Join to apply for the IT Desktop Support role at Maurice Blackburn LawyersJoin to apply for the IT Desktop Support role at Maurice Blackburn LawyersFor over 100 years, Maurice Blackburn has stood up for those who need us most. With courage and compassion, we extend access to justice to countless Australians. We look beyond the immediate challenge to support...

  • Desktop Technical Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeTechnical Full time $80,000 - $120,000

    Dandenong South, Victoria is a great location for this role.We are looking for an individual who can work effectively independently and within a small team. This person should be able to take initiative in a dynamic environment.**Job Summary:**This Desktop Support Technician role is ideal for someone with 3-5 years of experience in desktop support. The...

  • IT Support Technician – Melbourne

    2 weeks ago

    Melbourne, Victoria, Australia Females in Information Technology and Telecommunications Full time

    IT Support Technician – Melbourne (Mentone Girl's Secondary College)Location: Melbourne, AustraliaCompany: Mentone Girl's Secondary CollegeThe IT Support Technician is responsible for the effective support of all staff and students in regards to IT services provided by the College. This position requires an incumbent with the capability of communicating...

  • Desktop Support

    6 days ago

    Melbourne, Victoria, Australia Total It Global Full time

    Main Responsibilities include:- Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance...