Communications Program Manager, It Services

4 days ago

Sydney, New South Wales, Australia Amazon Commercial Services Pty Ltd Full time

3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
- Ability to work non traditional work schedules including weekends

In this role, you will collaborate with internal stakeholders and teams to help develop solution oriented communication strategies, support process improvement initiatives, and own program management projects.

Key job responsibilities
- Support the Emergent Communications program with the ability to work flexible hours and participate in on-call rotation
- Own operational programs across Communications team initiatives
- Assist in driving end-to-end communications strategies across multiple channel levers to successfully enable Amazon employees to adopt key IT updates, features, and products
- Consult with stakeholders to define business objectives and deploy communications strategies accordingly

About the team
Here in IT Services, we embrace our differences. We are committed to furthering our culture of inclusion. At Amazon, we have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Sydney, NSW, AUS
- 3+ years of change management experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- 3+ years experience creating customer facing communications

**Acknowledgement of country**:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

**IDE statement**:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Head Of Service Management Critical Communications

    1 week ago

    Sydney, New South Wales, Australia Bai Communications Full time

    Head of Service Management Critical Communications Homebush NSW 2140, AustraliaPosted Sunday 15 June 2025 at 2:00 pm Expires Sunday 6 July 2025 at 1:59 pmWHO WE AREAt BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.Our critical communications team actively protect our...

  • Head Of Service Management Critical Communications

    6 days ago

    Sydney, New South Wales, Australia Bai Communications Full time

    Head of Service Management Critical CommunicationsHomebush NSW 2140, AustraliaPosted Sunday 15 June 2025 at 2:00 pm | Expires Sunday 6 July 2025 at 1:59 pmWHO WE AREAt BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.Our critical communications team actively protect our...

  • Head of Service Management Critical Communications

    2 weeks ago

    Sydney, New South Wales, Australia BAI Communications Full time

    Head of Service Management Critical CommunicationsHomebush NSW 2140, AustraliaPosted Sunday 15 June 2025 at 2:00 pm | Expires Sunday 6 July 2025 at 1:59 pmWHO WE AREAt BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.Our critical communications team actively protect our...

  • Head of Service Management Critical Communications

    3 days ago

    Sydney, New South Wales, Australia BAI Communications Full time

    Head of Service Management Critical CommunicationsHomebush NSW 2140, AustraliaPosted Sunday 15 June 2025 at 2:00 pm | Expires Sunday 6 July 2025 at 1:59 pmWHO WE AREAt BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone.Our critical communications team actively protect our...

  • Community Service Programs Manager

    7 days ago

    Sydney, New South Wales, Australia beBeeCoordinator Full time $70,000 - $85,000

    Program CoordinatorThis is a newly created role that focuses on coordinating the development, implementation, and delivery of customized client-based programs.The Program Coordinator will be responsible for understanding client needs and aspirations to ensure future goals are met.Key Responsibilities:Develop and implement program schedules for community...

  • Community Services Program Manager

    5 days ago

    Sydney, New South Wales, Australia beBeeCommunityServices Full time $70,000 - $95,000

    Job OverviewThe Community Services Program Manager is a key position responsible for ensuring the successful delivery of programs at the campus level. This includes program coordination, development, teaching, and academic support to sessional teaching staff.The successful candidate will lead the integration of fieldwork placements within campus-based...

  • Disability Services Program Manager

    7 days ago

    Sydney, New South Wales, Australia Ampe Services Full time

    **Position title**Program Manager Disability Services**Program/Department**Disability Services**Role Reports to**Chief Executive Officer**Location**Campbelltown**Hours**38 hours per week (Full Time)**Tenure**Permanent**Location**South West Sydney**Salary**SCHCADS Level 7 Pay point 1**AMPE Services Vision, Mission, and values**AMPE Services is an NDIS...

  • Professional Services Manager APAC

    18 hours ago

    Sydney, New South Wales, Australia Axis Communications Full time

    OverviewJob Title Professional Services Manager APACLooking for a new start? Think bigger, think AxisJoin a growth companyWe believe in building long term relationshipsAbout the opportunityThe Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services within the...

  • Professional Services Manager APAC

    23 hours ago

    Sydney, New South Wales, Australia Axis Communications Full time

    OverviewJob Title Professional Services Manager APACLooking for a new start? Think bigger, think AxisJoin a growth companyWe believe in building long term relationshipsAbout the opportunityThe Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services within the...

  • Professional Services Manager APAC

    1 day ago

    Sydney, New South Wales, Australia Axis Communications Full time $104,000 - $130,878 per year

    Job TitleProfessional Services Manager APACJob DescriptionLooking for a new start? Think bigger, think Axis Join a growth companyWe believe in building long term relationshipsAbout the opportunityThe Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services...