Euc Team Lead

2 days ago

Brisbane, Queensland, Australia Ashurst Llp Full time

**The Opportunity**:
We have a 12 month fixed term contract available for an experienced EUC Team Lead to join our global IT team in Brisbane. The team is responsible for the desktop experience ensuring the desktop build meets the users needs and is kept secure, up to date and performant. You will manage a team of up to 6 technical resources including people management and development of the team as well as overseeing the deployment of new processes or systems.
- 2+ years' experience in a similar Team Lead role within a 3rd line team or a senior engineer with people management responsibilities
- Team management skills using kanban style processes and the use of sprint based delivery for operational and project work
- Good understanding of ITIL processes around change management with experience in selling change to stakeholders and the departments change control team
- A broad understanding of SCCM & Intune, Application packaging, Desktop delivery methodologies and customising the user experience using tools such as group policy or Ivanti
- Project management experience delivering BAU pipeline work and small internal projects
- Acting as a point of contact for escalations within the team and a trusted advisor to subordinates
- Excellent communication skills both verbal and written with a strong focus on delivering exceptional customer service

**What makes Ashurst a great place to work?**

We offer you all the things you should expect from an international law firm, some of which include:

- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- complimentary gym memberships;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

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