Euc Leadership Role

4 days ago

Brisbane, Queensland, Australia beBeeNetwork Full time $120,000 - $150,000

Job Summary:

We are seeking a skilled IT professional to lead our engineering services team. The EUC Engineering Services Lead will be responsible for overseeing the implementation of complex plans and providing timely assistance to end-users within our desktop computing environment.

Key Responsibilities
  • Manage a team of EUC Engineers in delivering high-quality services and ensuring customer satisfaction in an IT Services environment.
  • Develop and implement business desktop PC and mobile devices software images via System Center Configuration Manager.
  • Test new hardware and roll out new IT assets while ensuring efficient decommissioning of replaced equipment.
  • Maintain IP Phones, engage external vendors for escalations, and update documentation for sharing with team members.
  • Collaborate with other IT teams by sharing knowledge and discussing problems on an ongoing basis.
  • Prepare mobile devices (iPhones, iPads, etc.), deploy them, and manage via Mobile Device Management.

This role requires strong knowledge of PC hardware and related peripherals, wired and wireless network technologies, and Microsoft Windows Operating Systems.

The ideal candidate will possess formal qualifications or certifications in Information Technology and/or Computer Science and have proven experience with remoting technology, desktop, and helpdesk support.

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