Eoi - Ict Release Manager, Ict Support Services

3 days ago

Brisbane, Queensland, Australia Education Full time

This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months.

**Your role**:
**Responsibilities include**:

- Manage business and project risks through a highly planned and integrated approach to the implementation of all system and technology changes requiring release management, based on industry best practices, e.g. IT Infrastructure Library (ITIL).
- Communicate and liaise with the DoE/ITB Change Manager to ensure ITIL best practices are adhered to.
- Endorse OneSchool release requests, according to advice provided by relevant vendors, technical staff and Change Advisory Boards (CABs), ensuring that proposed solutions are properly understood and appropriately exploited. (SFIA, Level 5 - CNSL)
- Oversee the coordination, planning and organisation of all affected resources ensuring appropriate communications and sign off.
- Review all implemented releases to ensure that they have met their objectives, and conduct/complete post incident reviews as required. (SFIA, Level 5 - RELM)
- Provide monthly reports to relevant stakeholders with regard to release schedules and progress.
- Maintain all required documentation associated with releases, and periodically analyse records to determine any trends or apparent problems that occur, and proactively identify opportunities for improvement.
- Foster relationships with various stakeholders to establish and maintain effective change networks, reference groups and other communication channels within the Department and across government.
Other responsibilities (as required)
- Other suitable duties, consistent with the duties and responsibilities of the position as directed by the supervisor or nominated delegate.

**Interested? To apply**:

- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history).
- Attach a maximum one page summary outlining your suitability for the role.

Applicants need to be a current Queensland Government employee to be eligible to apply. Applications from recruitment agencies will not be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Ict Release Manager

    5 days ago

    Brisbane, Queensland, Australia Queensland Government Full time

    **About the Department**:The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

  • Ict Consultant

    5 days ago

    Brisbane, Queensland, Australia Titan Ict Full time

    **Job Category**:Telecommunications (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About Us**Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have a...

  • Chief ICT Deployment Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeRelease Full time $90,000 - $120,000

    ICT Release Management OpportunityAbout the Role:The ICT Release Manager will oversee the release management lifecycle, ensuring seamless deployment of technology changes into live environments while maintaining system stability and service continuity.They will lead the development, enhancement, and governance of release practices, providing guidance on...

  • Service Desk Manager

    5 days ago

    Brisbane, Queensland, Australia Titan Ict Full time

    **Job Category**:Help Desk & IT Support (Information & Communication Technology)**Job Type (PT / FT)**:Full Time**Job Location**:Brisbane**Contract Type**:Permanent**About us**:Titan ICT is an Australian-owned company specialising in strategic ICT advice, systems integration and technical support services. With a proud record of delivery since 2003, we have...

  • ICT Service Manager

    1 week ago

    Brisbane, Queensland, Australia Queensland Government Full time $90,000 - $120,000 per year

    In this role you will:define, implement and communicate the ICT service catalogue and the related cost model, and ensure that ICT costs are recorded, displayed to the business and used for financial planning develop, negotiate and monitor service level agreements for all client groups and facilitate internal and external service review meetings develop...

  • Senior ICT Sourcing Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeProcurement Full time $110,000 - $145,000

    ICT Procurement Leader">As the ICT Procurement Leader, you will oversee end-to-end procurement processes for ICT related activities and projects. You will provide high-level advice and services to business areas on ICT procurement and contract management.Key Responsibilities:Oversee procurement processes for ICT related activities and projectsProvide...

  • ICT Sourcing Specialist

    4 days ago

    Brisbane, Queensland, Australia beBeeSourcing Full time $120,000 - $185,150

    Job Opportunity: ICT Sourcing Team LeadThe position of ICT Sourcing Team Lead plays a pivotal role in ensuring procurement service delivery aligns with agreed service levels, business objectives, and government policies.About the RoleThis is an exciting opportunity to lead a high-performing team in delivering procurement services and category management for...

  • Release Manager

    22 hours ago

    Brisbane, Queensland, Australia Queensland Health Full time

    As the Release Manager, you will provide leadership on specialised projects designed to implement agency-wide improvements to workforce management solutions in required timeframes and within established project management frameworks.What are we looking for?- Demonstrated success in providing leadership, management and motivation to a team of information...

  • ICT Service Management Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeICTManagement Full time $120,000 - $180,000

    ICT Service Management SpecialistThis is a challenging role that requires a high level of management and leadership skills in an ICT environment for a large, complex service delivery organisation.Key Responsibilities:Maintain a current knowledge of the ICT Service catalogue as delivered by the Delivery Services Branch and the role of the Digital Partnership...

  • ICT Support Specialist

    5 days ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $77,464 - $108,779

    Job Overview:We are seeking a skilled ICT professional to provide operational support to various sites as required. This includes configuring, installing, monitoring, and managing ICT environments using sound technical expertise.Main Responsibilities:Configuring and installing ICT environmentsMaintaining and supporting one or more technical domainsProviding...