Operations Leader

CENTREPIECE at Melbourne Park is seeking a proactive and people-focused **Operations Leader** to support the delivery of world-class events at one of Australia's most iconic precincts. Surrounded by leading venue professionals and working across the broader Melbourne Park site, this is a unique opportunity to grow your career in the dynamic world of major events.

**About the Role**

As **Operations Leader** you will support the planning, coordination, and execution of events within CENTREPIECE and across Melbourne Park. Reporting to the Operations Manager, this role leads a team of Operations Supervisors and works closely with internal stakeholders, clients, and event partners to ensure seamless delivery and outstanding guest experiences.

From corporate galas to live broadcast events, no two days are the same. You'll play a key role in daily operations, venue presentation, event readiness, and risk and safety management - while fostering a high-performing, engaged and service-focused team culture.

**Key Responsibilities**
- Provide hands-on leadership and guidance to the CENTREPIECE Operations Supervisors
- Lead venue operations during event setup, delivery, and pack-down
- Coordinate and support operational logistics including AV, rigging, cleaning, security, catering, and infrastructure partners
- Collaborate with internal teams and external stakeholders to align operations with event and business objectives
- Champion safety, risk, and compliance standards across all event activities
- Maintain high standards of venue presentation and operational excellence
- Assist in project management of maintenance and infrastructure improvements across the precinct
- Support recruitment, training and onboarding of casual operations staff

**What You'll Bring**
- Experience in event operations within a major venue, arena, stadium, or multi-use entertainment precinct
- Proven ability to lead and motivate diverse operational teams
- Strong stakeholder and contractor management skills
- A deep commitment to safety, risk mitigation, and compliance
- Excellent organisational and problem-solving skills with the ability to manage competing demands
- Passion for delivering outstanding customer and client experiences
- Flexibility to work across a 7-day event calendar including evenings, weekends, and public holidays
- Strong communication and interpersonal skills
- Knowledge of venue operations systems and Microsoft Office suite

In this role, you'll have the opportunity to work with some of the biggest names in the industry, collaborating across rigging, AV, lighting, and infrastructure to deliver high-profile events. You'll play a hands-on role in major events, including the iconic Australian Open, while also contributing to team growth through recruitment and onboarding. With exposure to a variety of venues across Melbourne Park, you'll develop your operational skills and have the opportunity to thrive in a fast-paced environment that focuses on continuous improvement and innovation.

If you're a collaborative, solutions-focused leader with a passion for world-class event delivery, we'd love to hear from you

**Applications close**:Monday, 16**th** June 2025 COB**

**A bit about us**

Melbourne Park is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting and community events each year across our world class venues.

At Melbourne Park we are passionate about delivering world class customer experiences every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.
- Melbourne Park is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._
- Please note successful applicants will be required to undertake a pre-employment screening. This includes but is not limited to a national police check and working with children _check_. Melbourne Park may withdraw an employment offer in the event of an unsatisfactory screening result._
- Please note Melbourne Park operates a direct sourcing model, so we ask that agencies do not get in touch regarding this vacancy._
- Melbourne Park values the privacy of every individual's personal information and is committed to the protection of personal information. Your personal information is handled in accordance with the Privacy and Data Protection Act 2014 (_Vic.)_. For further information, please refer to the Melbourne Park careers page._