Showroom Manager

2 weeks ago

Melbourne, Victoria, Australia At Full time

Step into a dream career in bridal fashion.
Jane Hill is seeking a driven and detail-obsessed
Showroom Manager
to lead our flagship
Butler House
boutique in Richmond. This is not just a retail role — it's a unique opportunity to manage one of Australia's most recognisable bridal showrooms, where every appointment is the beginning of a love story.
We're looking for someone with impeccable taste, a natural sense of style, and a genuine love for delivering unforgettable client experiences. You'll be the face of Jane Hill, guiding brides through one of the most important style decisions of their lives, while also running the boutique with precision, creativity, and care.
What You'll Do:
Host and manage
one-on-one bridal consultations
, from scheduling and confirmation through to fittings and final orders.
Be a trusted advisor to each bride—
taking measurements, confirming sizing
, and coordinating custom orders with our internal teams.
Ensure the showroom is always
photo-ready
—oversee cleaning, styling, steaming, and the care of couture gowns.
Manage
all customer communication
—emails, phone calls, DMs, and follow-ups—across two key Jane Hill accounts.
Oversee a small team of
stylists
, including training, rostering, and supporting their day-to-day success.
Coordinate closely with our
wholesale and production teams
, ensuring a seamless handover from appointment to gown delivery.
Run and manage
tailoring appointments
, from pinning gowns to managing payments and communicating fit adjustments.
Maintain
stock levels
and ensure all samples are accounted for, organised, and ready to shine—including planning our annual sample sale.
What We're Looking For:
A background in
luxury fashion, bridal, or boutique retail
with proven sales results.
A natural leader who thrives in a client-facing role and has a strong eye for styling and detail.
Impeccable
written and verbal communication
skills.
Highly
organised, proactive
, and calm under pressure.
A true people person—professional, warm, and always one step ahead.
A passion for bridal and fashion, and a deep appreciation for craftsmanship and quality.
Why Work With Us?
At Jane Hill, we've spent over 35 years redefining bridal fashion—championing craftsmanship, individuality, and Australian design. As part of our team, you'll work in a beautiful heritage space with a passionate, creative team who genuinely love what they do.
You'll be supported, inspired, and challenged—and you'll get to play a key role in helping women feel confident and unforgettable on their wedding day.
Apply now
with your resume and a short cover letter telling us why you're the perfect fit for Jane Hill.
We can't wait to meet you.
Unlock job insights
Salary match Number of applicants Skills match
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Showroom Manager? Do you have experience in a sales role? Do you have experience preparing work rosters? How many years of people management experience do you have? How many years of retail management experience do you have?
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