Hotel Receptionist

2 weeks ago

Melbourne, Victoria, Australia Buscojobs Full time

In a NutshellWe are actively seeking a Hotel Receptionist, or a Guest Services Assistant in our world,who will deliver exceptional service throughout the entire guest journey.
You'll be the first to greet our guests so strong customer service skills are a must
Rooming our guests on arrival and providing them with information on the hotel, local amenities and services will be key tasks in this exciting role.Package DescriptionAnd now for the good stuffHospitality is all about looking after people and we are committed to our people.
We work hard to ensure you can enjoy your job and are well rewarded.
As well as excellent training, development and progression opportunities, other benefits include:Competitive salary, benefits and we pay above the Real Living Wage Employer.29 days holiday (increasing with length of service)50% Discount on food and beverage across all Exclusive propertiesReally big discounts of room nights across all Exclusive propertiesEAP provided by HospitalityActionHospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guidesMeals on duty provided for freeRecognition and rewards schemeAccess to our learning platform including great training and development programs.Free gym access + where available dedicated classes.B Corp accredited and commitment to improving our People, Product and Planet.Free downloads to newspapers, magazines and booksCycle to work schemeMain ResponsibilitiesLots to do, but lots of funThe Guest Services Assistant will be responsible for:Welcoming guests in a warm friendly and professional mannerCarrying guests luggage to and from roomsLabelling all guest luggage and ensuring the porters lodge is kept clean and tidy at all timesSupporting the front office team with check ins/outsManaging guest requestsUse of hotel buggy for transporting guests around the resortMaintenance and regular checks of hotel buggy and bicyclesManagement of the turning circle and top suite parking baysThe Ideal CandidateAre you right for us?
Out ideal Guest Services Assistant will have:A confident, warm and welcoming personalityImpeccable personal presentationA natural desire to help people and exceed expectations of guests and colleaguesExcellent communication skills both verbal and writtenAn innovative and inspiring approach with a keen eye for detailGreat organisational skillsFlexibility in attitude, approach and working hours (you'll need to be able to work some weekends, evenings and bank holidays)Good physical fitness as this role involves manual handlingA full clean UK driving licence is a must
About The CompanyAre we right for you?
We expect a lot but we'll give a lot to get the right people.
There are 4 main things we look forWe want people with bags of character.
We don't want you to hide your personality when you're at work, we want you to feel comfortable, to be who you are.We want people people.
You've got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.We need extra milers.
So if you think the job description is all you have to do, then we're not for you.You have to put your heart into it.
When you tell a guest you're happy to help, you have to mean it.
#J-18808-Ljbffr

  • Hotel Receptionist

    1 week ago

    Melbourne, Victoria, Australia Knox International Hotel And Apartments Full time

    Front office receptionist in Wantirna.Please read basic requirement below carefully before you send CV to us.1. Must have entitlements to work in Australia.2. work 20 to 30 hours per week as a casual receptionist.3. Fluent English is essential. Chinese speaking is advantage.4. Previous front office/reception experience a hotel / serviced apartment property...

  • Hotel Receptionists

    1 week ago

    Melbourne, Victoria, Australia Bird'S Basement Full time

    In addition to seeking talented F&B professionals, the Jazz Hotel Group is also looking for experienced hotel receptionists to join our team at our Melbourne hotels. As a hotel receptionist, you will be the first point of contact for our guests and play a critical role in ensuring their stay with us is comfortable, enjoyable, and memorable.

  • Hotel Receptionist

    5 days ago

    Melbourne, Victoria, Australia Airport Tourist Village Melbourne Full time

    OverviewHotel Receptionist (GSA) – Casual - Airport Tourist Village Melbourne – Attwood, VICLocated in Attwood, just minutes from Melbourne Airport, Airport Tourist Village Melbourne (ATVM) offers guests a comfortable and convenient stay, with a focus on warm service and a welcoming environment.We pride ourselves on creating a team culture that's...

  • Hotel Receptionist

    5 days ago

    Melbourne, Victoria, Australia Airport Tourist Village Melbourne Full time

    Overview Hotel Receptionist (GSA) – Casual - Airport Tourist Village Melbourne – Attwood, VIC Located in Attwood, just minutes from Melbourne Airport, Airport Tourist Village Melbourne (ATVM) offers guests a comfortable and convenient stay, with a focus on warm service and a welcoming environment. We pride ourselves on creating a team culture...

  • Hotel Receptionist

    5 days ago

    Melbourne, Victoria, Australia Punthill Flinders Lane Full time

    We're a rapidly growing Australian Hotel Group in the early stages of expansion. From humble beginnings, our brand was founded out of a passion for connecting travellers to the local authenticity of a location by providing comfortable and bespoke accommodation. Today, we are a multi-brand accommodation group operating 18 hotels across Queensland, New South...

  • Hotel Receptionist

    1 week ago

    Melbourne, Victoria, Australia Punthill Flinders Lane Full time

    We're a rapidly growing Australian Hotel Group in the early stages of expansion. From humble beginnings, our brand was founded out of a passion for connecting travellers to the local authenticity of a location by providing comfortable and bespoke accommodation. Today, we are a multi-brand accommodation group operating 18 hotels across Queensland, New South...

  • Hotel Receptionist

    4 days ago

    Melbourne, Victoria, Australia Tyrian Serviced Apartments Full time

    Small boutique serviced apartment hotel, looking to hire another great receptionist to join our team.The amount of shifts worked will depend on occupancy and availability. Shifts vary from either 9 - 5 (Monday - Sunday) or 5 - 9 (Friday or Saturdays).we are a small team of just 4 front of house staff and 6 Room attendants.Job role will include but not...

  • Hotel Receptionist

    1 week ago

    Melbourne, Victoria, Australia Sunwoods Consulting Group Full time

    We are a renowned luxury hotel located in the heart of Melbourne City, known for our exceptional service and exquisite accommodations. We are currently seeking a highly motivated and guest-focused individual to join our Front Office team as a Guest Service Agent.**Key Responsibilities**:Guest Relations:- Greet and welcome guests warmly upon arrival.- Assist...

  • Hotel Receptionist

    1 week ago

    Melbourne, Victoria, Australia beBeeReceptionist Full time $2,300 - $3,400

    A 4-star hotel on St Kilda Road is seeking an experienced front office receptionist to join their team.Check-in and check-out guests efficiently, handling cash and credit transactions accurately.Maintain guest accounts, handle telephone reservations, and manage internet distribution channels.Provide a professional and welcoming phone manner, assist with...

  • Front Desk Reception OVERNIGHT ROLE

    1 day ago

    Melbourne, Victoria, Australia Atlantis Hotel Full time $45,000 - $60,000 per year

    HOTEL RECEPTIONIST REQUIRED FOR OVERNIGHT ROLE HOURS PER WEEKMIN 4 NIGHTS PER WEEKThe Atlantis Hotel in Melbourne is looking for an enthusiastic staff member to join the Front Office TeamReceptionists Responsibilities will include:Guest Arrivals & DeparturesReservationsAnswering phonesProfessional running of the Hotel Front DeskGeneral clerical dutiesGuest...