Schedule And Roster Coordinator

Overview
Empowered to Shine Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a not-for-profit organisation, we're transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and deliver exceptional care by accessible leaders who encourage professional development and growth. With caring colleagues and an inclusive culture we adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.
The Role
As a
Schedule and Roster Coordinator
your focus will be to maximise the client's wellbeing in their home, the client's experience with our staff, and our staff's experience providing care to those at home. You'll achieve this through:
Effective management, scheduling and allocation of our direct care workforce who provide in home support and care to clients within the region
Rostering staff that align to the SCHADS award
Roster all client services in an accurate, timely and cost-effective manner to ensure client satisfaction
Working collaboratively with the senior staff and other regional team members
Maintain client and employee electronic records, maintaining regular contact with the regional teams and Specialist Support team to ensure accuracy of information
Seek and respond to client feedback and queries to deliver exceptional customer service to Benetas Clients
About you
Experience in rostering/scheduling
Excellent communication and interpersonal skills with experience liaising with people from diverse backgrounds and positions
Proven methods for staying organised and problem solving
Strategies for engaging with and building capability of a remote workforce
Qualifications in aged care, disability, community development, administration or leadership are highly desirable, as well as experience in aged care
Ability to provide or obtain a suitability police check outcome
Why Benetas?
Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Working in an industry that is constantly evolving, while supporting the needs of older persons throughout their journey brings its challenges. So, bring your curiosity, positive energy, and resilience as we adapt to change together. And know that by your side, you have a team of caring colleagues who've got you. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority, and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.
Not-for-profit salary packaging for $18,300 year - offering you more take-home pay with less tax
Work life balance and job security
Recently increased hourly rates, and guaranteed annual pay increases
Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
A comprehensive orientation, training, and support, plus paid training hours to build your skills
A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues
Have meaningful career with Benetas where the work that you do will really matter. Should you apply? It is a yes from us
We respect and value differences and encourage people of all ages and backgrounds to apply.
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