Correspondence Co-Ordinator

1 week ago

Brisbane, Queensland, Australia Queensland Government Full time

**As a Correspondence Coordinator you will facilitate high-level divisional correspondence in conjunction with the Principal Advisor (Correspondence) and the broader correspondence unit. You will also assist with divisional records management activities as required.

Some of your responsibilities will include:

- Coordinate, compile, edit and process the division's executive and ministerial correspondence, briefing notes, parliamentary requests and other correspondence relating to the division in a timely and effective manner.
- Prioritise incoming documents and relay promptly to divisional action officers for the preparation of draft replies in accordance with corporate standards and protocols.
- Monitor the standard of divisional correspondence for timeliness, content and standards in accordance with government and departmental policies. Monitor responses for these issues and negotiate changes as necessary.
- Monitor systems and processes to ensure the division meets deadlines for executive and ministerial correspondence.
- Liaise, consult and maintain effective relationships with team members and internal and external clients.

To thrive in this role, you will need to demonstrate the following:

- Excellent written and verbal communication skills.
- Strong relationship management skills, with the ability to collaborate effectively across teams.
- Proven ability to manage multiple tasks and deadlines in a fast-paced environment.
- Knowledge or experience in the use of a workflow/correspondence system would be optimal but not essential.
- Previous DocTrak experience is preferred.

Additional Benefits this role offers:

- Work and Life balance, including 'flex time' and flexible work arrangements and a working from home option.
- Beautiful City location close to active and public transport, with just over a 10 minute walk from Central Station.
- Work with a supportive team, with a high level of training and development invested in each staff member.
- Generous leave and superannuation.

Joining the Correspondence team will give you a down-to-earth working environment with a highly skilled and collaborative team, along with competitive remuneration, training and benefits. There will be a wide range of opportunities for you to grow and develop your skills and progress your career. So, if you love working in a dynamic and ambitious environment, our team is for you.

Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine.

Applications to remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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