Correspondence Coordinator
2 days ago
As the Correspondence Coordinator, you will work as part of a small team to process correspondence for SPPD, working closely with branches in the division, and with correspondence officers across other Divisions. You will review and edit outgoing correspondence to ensure a quality product which is compliant with departmental guidelines as well as co-ordinate and manage requests for information, briefing notes, correspondence and advice on behalf of the Division.
About you
**We are searching for someone with**:
Demonstrated professional written and verbal communication skills, including the ability to communicate sensitively and confidentially during all interactions and liaisons with staff and/or clients.
Demonstrated ability to produce quality outcomes, with close attention to detail to ensure that documentation and communication is of the highest quality.
Demonstrated ability to multi-task and manage high volumes of incoming/outgoing correspondence/requests and prioritise and organise workflow, in order to meet strict deadlines.
Demonstrated ability to develop and maintain effective relationships.
Able to work autonomously and as a team member to prioritise work and achieve quality outcomes.
In depth knowledge and skills in the use and management of departmental information management systems, including Content Manager.
Experience in identifying and implementing changes which enhance service delivery.
Ability to work one day per week, preferably on Fridays, with potential for additional hours.
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes
Competitive salaries
12.75% superannuation
17.5% leave loading
Employee wellbeing
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Professional development
Career progression with more than 300 diverse career pathways and career support to take you further
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
Our commitment to equity, diversity and inclusion
Ready to apply?
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