Pre-Site Manager
6 days ago
Customer Support Coordinator (Pre-Site) - Geelong Love Where You Work
Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Based in our vibrant Geelong, you'll work within the busy Pre-Site Operational Customer Support team, supporting your Metricon customers through their pre build process.
You will work closely internally with Drafting, Estimating, and Permits to get them to site.Reporting to the Customer Support Manager, your responsibilities will include:Effectively manage your customer expectations and ensure they are aware on the status of their home during the pre-construction processDeliver exceptional customer service, build and maintain customer relationshipsContinuously providing updates to your customersMaintain a high degree of accuracy recording customer project detailsLiaising with drafting, estimating, studio and external suppliers and coordinate client variations when requiredEnsuring customer quality control through professional communications, maintaining data entry and executing report compilationConsistently develop thorough knowledge of Metricon products, services and processes in order to confidently interact with clientsAssist with all Customer Support related tasksMetricon will offer you:Be supported by a management team that has a culture where you matterOngoing learning and development opportunities to help build your skills and reach your potentialNo two days are the same and no two customers are the same - so learn each and everyday on the jobMetricon Homes - Australia's largest Home Builder for the 9th Consecutive YearWe promote mentoring and provide genuine opportunities for role progression, along with a competitive salary, and salary package opportunitiesAttractive housing discounts on our award-winning homesYou Matter
Physical fitness, free flu vaccinations, nutrition and mental well being are just some of the programs we sponsor at Metricon to address your wellbeing24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challengesExclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platformThe successful candidate will have:Construction industry experience is essentialExperience working within a project management or customer focused roleAbility to manage a portfolio of customers at different stages through the pre-construction journeyProven ability in being a member of a successful, dynamic and results focused customer service team with a passion for customer service excellenceProven ability to trouble-shoot and effectively meet deadlines in order to meet established performance standardsHighly effective interpersonal skills and a demonstrated ability to communicate and build rapport with team members, stakeholders and customersFostering productive relationships with customers and key stakeholders to deliver excellent customer serviceAbility to clearly identify people's needs and generate solutions to suit both the customer and team memberIntermediate Microsoft WORD and EXCEL computer skillsHighly organised - ability to multi-task and deal with a variety of activities
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Pre-Site Manager
7 days ago
Geelong, Victoria, Australia Metricon Full timeCustomer Support Coordinator (Pre-Site) - GeelongLove Where You Work Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Based in our vibrant Geelong, you'll work within the busy Pre-Site Operational...
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Pre-Site Manager
7 days ago
Geelong, Victoria, Australia Metricon Full timeCustomer Support Coordinator (Pre-Site) - GeelongLove Where You Work Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Based in our vibrant Geelong, you'll work within the busy Pre-Site Operational...
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Pre-Site Manager
4 days ago
Geelong, Victoria, Australia Metricon Full timeCustomer Support Coordinator (Pre-Site) - GeelongLove Where You Work Metricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.Based in our vibrant Geelong, you'll work within the busy Pre-Site Operational...
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Support Coordinator
4 days ago
Geelong, Victoria, Australia beBeeCustomer Full time $72,000 - $92,000Customer Support RoleWe are seeking a highly organized and customer-focused individual to join our Pre-Site Operational Customer Support team. In this dynamic role, you will work closely with customers and internal stakeholders to deliver exceptional service and support throughout the pre-construction process.You will be responsible for managing customer...
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Pre-Construction Manager
51 seconds ago
Geelong, Victoria, Australia beBeeCustomer Full time $90,000 - $110,000Job DescriptionThe primary function of this role is to manage customer expectations and deliver exceptional service throughout the pre-construction process.This involves managing multiple customers at different stages of the journey, maintaining accurate records, and ensuring quality control through professional communications and report compilation.Key...
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Site Experience Coordinator
6 days ago
Geelong, Victoria, Australia beBeeCustomerSupport Full time $90,000 - $120,000Customer Support ProfessionalWe are seeking a skilled customer support professional to join our pre-site operations team.This role involves working closely with customers throughout their pre-build journey, ensuring timely updates and exceptional service delivery.You will collaborate with internal stakeholders, including drafting, estimating, and permits...
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Site Preparation Coordinator
4 days ago
Geelong, Victoria, Australia beBeeCoordination Full time $90,000 - $120,000Job SummaryWe are seeking a Site Preparation Coordinator to support our customers through their pre-build process. The successful candidate will be responsible for managing customer expectations and ensuring they are aware of the status of their home during this critical phase.Main ResponsibilitiesManage customer project details and ensure timely updates are...
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Site Management
2 weeks ago
Geelong, Victoria, Australia Ingenia Holidays Full timeSite Management - Relief Cook / Community Manager - Ingenia GrovedalePosted Thursday 21 August 2025 at 2:00 pmWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.We employ over 1300 people across 120 parks and...
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Site Management
2 hours ago
Geelong, Victoria, Australia Ingenia Holidays Full timeSite Management - Relief Cook / Community Manager - Ingenia Grovedale Posted Thursday 21 August 2025 at 2:00 pmWe are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets.We employ over 1300 people across 120 parks...
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Site Operations Manager
4 days ago
Geelong, Victoria, Australia beBeeOperations Full time $82,000 - $104,700About the RoleWe are seeking an experienced and skilled Site Operations Manager to lead our North Shore and Oyster Cove sites. As a key member of our team, you will be responsible for delivering day-to-day operational leadership, ensuring the safe and timely delivery of products to customers.Key ResponsibilitiesLeverage your expertise to lead despatch...
