Support Coordinator

2 weeks ago

Geelong, Victoria, Australia beBeeCustomer Full time $72,000 - $92,000
Customer Support Role

We are seeking a highly organized and customer-focused individual to join our Pre-Site Operational Customer Support team. In this dynamic role, you will work closely with customers and internal stakeholders to deliver exceptional service and support throughout the pre-construction process.

You will be responsible for managing customer expectations, providing regular updates on project status, and maintaining accurate records of customer project details. Your excellent communication and interpersonal skills will enable you to build strong relationships with customers and team members alike.

In addition to your technical skills, you will possess a high degree of professionalism, integrity, and a passion for delivering quality results. If you are a motivated and customer-centric individual who is looking for a challenging and rewarding role, we encourage you to apply.

About the Role

This is an exciting opportunity to join a leading organization in the construction industry. As a member of our Pre-Site Operational Customer Support team, you will have the chance to make a real impact on our customers' experiences and contribute to the success of our business.

  • Manage a portfolio of customers at different stages of the pre-construction journey
  • Provide exceptional customer service and support through regular updates and communication
  • Maintain accurate records of customer project details and coordinate client variations as required
  • Liaise with internal stakeholders to ensure seamless delivery of customer projects
What We Offer

We offer a competitive salary and benefits package, including attractive housing discounts on our award-winning homes. You will also have access to ongoing learning and development opportunities, mentoring programs, and genuine opportunities for role progression.

In addition, you will be part of a dynamic and supportive team environment that fosters productivity, collaboration, and professional growth. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

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