Complaints Intake And Resolution Officer

Public Sector People is recruiting for an A05 Complaints Intake and Resolution Officer on behalf of a State Government Department.This role is a temporary position with potential for extension.It involves receiving, triaging and managing complaints, maintaining accurate records, assessing risk, and facilitating early intervention and dispute resolution...

Initial 3-month contract | ASAP start- Fancy working with a high profile State Gov Department- Multiple roles availablePublic Sector People are currently recruiting for an Complaints Intake and Triage Officer. Our client is seeking an experienced and motivated individual to join this busy department to provide these below skills.**Duties will include**:-...

Complaint Resolution Leadership RoleThe Principal Resolution Officer plays a key role in leading and coordinating the Local Resolution and Conciliation processes of health service complaints. The successful candidate will be responsible for ensuring efficient and effective delivery of high-quality resolution of complaints through local resolution and...

We are seeking a seasoned professional to fill the role of Complaints Resolution Specialist.**Job Summary:**The ideal candidate will be responsible for managing complaints and participant incidents, ensuring timely resolution and providing support to complainants and their representatives.**Key Responsibilities:**Manage complaints and participant incidents,...

Appeals and Complaints Resolution SpecialistThe Appeals and Complaints Officer plays a pivotal role in the management of complex enquiries, complaints, and appeals under the Resilient Homes Fund. This involves coordinating end-to-end processes to ensure timely, professional, and accurate responses in line with relevant policies and legislation.This position...

Job DescriptionYou will work collaboratively as a Complaints Officer to resolve complaints and make a positive impact. Your responsibilities include:Developing guidance materials and processes to support team members.Leading and supporting team members to effectively manage complaints within expected timeframes.Managing complaints, including assessment,...

Complaints Resolution SpecialistThe Complaints Resolution Specialist plays a pivotal role in facilitating preliminary complaint processes and reviewing organisational complaint handling procedures.Key Responsibilities:Facilitate preliminary complaint processes, review organisational complaint handling procedures, and conduct high-level investigations into...

About the Department of EducationThe Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making...

Complaint Resolution SpecialistThe Aboriginal Health Council of Western Australia has an exciting opportunity for a senior professional to contribute to the resolution of complaints.This role plays a vital part in making positive improvements for people receiving aged care, their supporters and service providers. Key responsibilities include working with...

**In this role you will**:- Identify and analyse matters presenting serious risk to the health and safety of the public, in accordance with the Health Ombudsman Act 2013, and make recommendations on how these should be handled.- Oversee the provision of assistance, and where appropriate, warm transfers to relevant agencies for individuals making an enquiry...