Learning Experience Coordinator

For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.

The Learning Experience Coordinator, reporting to the Talent Acquisition Manager, will play a key role in delivering an exceptional onboarding journey for new team members. This will be achieved through the seamless coordination and engaging facilitation of induction days across The Star Sydney property.

This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for our People Operations team.

**A few of your responsibilities**:

- Coordinate and support learning programs, including scheduling dates, liaising with the Training Facilitator and relevant speakers, preparing course materials and other necessary resources
- Communicate onboarding details to new team members and relevant leaders in a timely and professional manner
- Complete administrative and system-related tasks accurately and within required timeframes to support smooth program delivery
- Maintain training facilities to a high standard, ensuring the room is properly set up with required materials and equipment, including full setup and pack-down as needed
- Support with delivery of onboarding for all new teams' members, including facilitation of Welcome Day, Elevate and Safer Gambling Deep Dive sessions

**What we are looking for**:

- Minimum two years of experience in a training or learning and development role within a large-scale organisation
- Proficient in key systems and tools, including Microsoft Office Suite, Microsoft Outlook, and Learning Management Systems (LMS)
- Demonstrated strong customer service orientation, with a focus on delivering positive experiences and support

**About you**:
You're a dedicated and detail-oriented professional with a passion for creating exceptional learning experiences. You take pride in welcoming new team members and setting them up for success from day one. Your ability to coordinate and deliver well-organised induction sessions ensures that every new team member feels informed, supported, and excited to begin their journey with The Star Sydney.

**What we can offer you**:

- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
- Paid Parental leave from Day 1, Secondary Carer's leave also on offer

**_Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._**

**Our culture**

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = **Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.**

The Star was awarded **WGEA Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer**by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.

**It's your time to SHINE**

Click on the link below to make your next career move with The Star.