Learning Experience Coordinator

5 days ago

Sydney, New South Wales, Australia beBeeLearning Full time $80,000 - $100,000

Job Title: Learning Experience Coordinator

About the Role

This is an exciting opportunity to join our team as a Learning Experience Coordinator. In this role, you will be responsible for supporting the delivery of exceptional learning experiences.

You will be part of a collaborative team where your organisational skills and attention to detail are valued.

Key Responsibilities:
  • Coordinate and set up online and in-person training sessions, including calendar invites, CRM setup, registration links, and platform preparation
  • Host and moderate live webinars and workshops, welcoming participants, introducing presenters, managing live Q&A, polls, and chat
  • Provide real-time technical support to presenters and attendees, troubleshooting issues during sessions
  • Manage shared inboxes and phone calls, responding professionally and promptly to enquiries from clients and trainers
  • Prepare and check session materials for accuracy and branding
  • Liaise with trainers, clients, and internal teams to confirm details and ensure readiness
  • Manage post-session activities—editing recordings, issuing CPD certificates, and sharing follow-up resources
  • Maintain organised file systems, templates, and process documentation
  • Ensure quality control at every stage and contribute to process improvements
Requirements:
  • Strong organisational skills with the ability to manage multiple timelines at once
  • Meticulous attention to detail and commitment to quality
  • Confident communication skills—both written and verbal
  • Proficiency with webinar platforms, CRMs, LMS, file management systems, and Microsoft Office
  • Experience hosting or moderating online sessions is highly desirable
  • A collaborative mindset and willingness to support across teams
  • At least 3 years' experience in an administrative or coordination role, ideally in training, events, or program delivery
  • Certificate in Business or equivalent experience

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